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client servicing

New Delhi, Delhi-NCR

Maniya consultancy Services

Job Description

  • Work directly with clients to effectively manage their needs and preferences
  • Communicate via telephone and email to address customer issues
  • Obtain and process all client information and transactions
  • Answer client questions or concerns in a timely, informative, and professional manner
  • Calmly handle customer complaints and work to find solutions
  • Seek assistance and report major problems to upper management
  • Create new accounts and maintain client portfolios
  • Compile and update necessary documents, contracts, etc.
  • Ensure compliance with necessary specifications and regulations
  • Prospect for new clients and coordinate initial meetings
  • Develop and foster growth within existing clientele
  • Frequently check-in with clients to confirm their satisfaction of services provided
  • Inform clients of any new available services or updates to existing ones
  • Work with and report progress to Director of Client Services
  • Assist with human resources
  • Perform basic administrative and clerical duties as necessary
  • Assist with and contribute to marketing and advertising initiatives
  • Exhibit expert knowledge regarding the products and services offered
  • Work according to set standards and operating procedures

Requirements

Bachelor’s Degree in Business or a related field required
’ experience in customer service role
’ experience in management position preferred
Proven ability to utilize the Salesforce contact platform required
Must demonstrate ability to meet deadlines
Strong communication skills required

Company Description

Maniya Consultancy Services has been established with the vision of providing complete... financial solution. We are financial Consultants firm based at New Delhi in India providing wide range of Accounting & all kinds of Financial services. It has been established with a goal of Providing one stop solutions. Once you join our hands, we at Maniya Consultancy Services are determined to provide you with complete guidance about your financial problems and to serve you in house.We are an “under one roof” services provider firm in the spectacular & fascinating realm of finance. We also provide comprehensive legal services and registration services for proprietorship firms, partnership firms, private limited companies, public limited companies, societies, trusts and NGOs. We have a team of financial consultants who have the ability and expertise to complete any project efficiently and swiftly within the given deadline. We have registered ourselves in the industry as a dependable supplier not only for the reason of quality but also for the delivery commitments that we wholeheartedly follow. We are team of totally dedicated professionals from the field of Accounting, Auditing, Payroll, Service Tax, Sales Tax, PF & ESI and Taxation. Maniya Consultancy Services have recently entered into the loans segment also. We have already got the code of Fullerton India Credit Co Ltd to sell PL & will very shortly get the license of other Primer Financial Institution & Banks as well. Maniya Consultancy Services understands the true meaning of the word "service"... the act of doing things for other people. The meaning of service is really working hard with full heart and body for optimum satisfaction of the clients. There are not many people who work hard for others without any benefit (only under the disadvantages). It is not really service if one just considers self-advantages. The service would not be too difficult and hard if you were filled with a sincere heart. So we at Maniya Consultancy Services make a sincere effort to provide quality services at reasonable prices. By mentioning the word "A Complete Business Solutions Provider" in our profile, we mean to say that we provide for all the solutions a business man may need in every walk of his business life. Right from the formation of the entity to smooth running, we give quality consultancy and save an entrepreneur from hassles that may arise in conducting the business smoothly and successfully. Once associated with us, we would take care of all the aspects of the business matters.   Read full description

Additional Information

Last updated:
01/10/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
4
Minimum experience:
Between three and five years
Education:
MBA/PGDM
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry , Jobs in Sales / Business Development
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