To Manage PCC/Front Office/ Admin effectively and ensure adequate training is given.
Man power planning, budgeting, roster, scheduling/allocating man power
Effective resource utilization
Implement and maintain NABL and ISO quality standards and SoPs and ensure departmental indicators are updated
Coordinating with each and every department for smooth functioning of hospital
Plan, Direct, Supervise and Coordinate hospital functional operations and activities.
Compile Statistical and Patients Satisfaction Reports, analyze and summarize these reports and state possible corrective action wherever indicated in endeavours to improve and customize hospital services.
Liaise with support functions for smooth work flow
To co-ordinate with the management in organizing and conducting patient welfare programs
To inspect wards, ensuring hygiene and patient comfort.
To conduct departmental meeting once a week for better team spirit & enhancement of patient comfort.
Reporting & handling incidents & complaints regularly
Grievance handling, documenting complaints, action taken and follow up
Oversee day to day operation of IP and ward and ensuring quality care is provided.
Monitor patient flow and streamlining the process flow of various units.
Ensure facility upkeep, department functioning to meet the service standards.
Planning efficient utilization of resources based costing.
Set KRA for PCC/ Front Office/ Admin and review their performance appraisal.
Ensuring a high quality customer experience, elevating customer satisfaction, while adhering to the organizational goal and work processes and manage effective operations.
Should be good at team handling.
Good communication skills in English, Telugu and English.
**Candidates with prior experience in Hospital/ Medical/Health Care/Nursing Homes/Diagnostic Sectors are only requested to apply**
Cross Roads India Assistance, India’s first and largest road side repair assistance service... provider. Established in 1999, we have by our side 13 years of ground fleet management experience. We attend to over 1100 road side repairs every day and had so far handled over 1.5 Mn road side repairs. We are also recognised as a critical service provider under social security category hence we have been allotted with a four digit number 1922 for the safety of the general motorist. Read full description