Knowledge and Technical competencies/Skills
Ability to plan and organize work schedule effectively.
Have an affinity for teamwork.
Being service provider listening, speaking and redressing a grieviance of patient/customers effectively.
Skills : Good command over language and should have proper knowledge of operating HMIS
Abilities Needed: Ability to comprehend verbal instructions given by the supervisor or head of the department
To think independently and exercise ones own judgement in determining actions during emergencies.
Registering the personal particulars of all new patients and issuing to them their registration cards carrying their unique identification numbers (UHID) for current and subsequent use.
Listening to understanding the patients problems and deciding on which patient needs to be targeted and directed.
Providing the patients with all necessary information regarding the pricing protocol of various surgeries, treatment and consultation with doctors.
Updating the admission list and ward census.
Issuing attendant and visitor pass to the relatives and briefing them about the visiting rules as well as to advice to leave valuables at home.
Entering all the expenses/payments/debts/credits along with details item such as bed charges, cost of medicines,diet charges,cost of investigations.
On receiving the discharge information,closing the account,preparing the bill and ensure timely payment before discharge.
Ensure proper coordination between all department involved in patient care.
Should report daily transactions the Accounts Department.
Preparing the TPA files for settlement
Managing the day to day administrative work
Updating and making calls for Outstanding Payment and follow up
Follow up with TPA for initial and final approval.
Check all the Documents for medical and insurance point of view before submitting to TPA.
Explain Patient about entire process of claim settlement.
Global Hospital is a leading international patient referring company. Our aim is to... provide patients around the world with the highest medical expertise. For this purpose, we have built up a worldwide network gathering leading specialists, outstanding hospitals and clinics fitted with the latest technology and providing updated state-of-the-art treatments.
We arrange referrals for second opinions, consultations, specialized treatments, and throughout our network can help patients participate in selected clinical trials. Read full description