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Call Center Executive

Vijayawada, Andhra Pradesh

HR Always

Job Description

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication "scripts" when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Company Description

HR Always is a rapidly growing placement consultancy set in Mumbai, but Hiring for Pan India,... providing prompt, reliable and value added recruitment service and has experience of handling requirements in IT and NON IT. requirements.
Considerable experience of closing requirements of established or start-up companies where hiring is a big challenge because of need of highly skilled and specialized resource requirements.
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Additional Information

Last updated:
23/11/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
Without experience
Education:
Compulsory Education
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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