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Call Center Executive 7210454O6

Gurgaon, Delhi-NCR

Demographic Hr Services

Job Description

Job Description
*To ensure seamless service delivery & Customer Delight

KEY RESPONSIBILITIES
*Core Responsibilities To handle both inbound & outbound calls
*To educate the people calling about the facilities offered by the Home Healthcare.
*To transfer the incoming calls to the correct extension.
*Proper diversion or handling of calls in case the person is not available.
*To handle emergency codes e.g. code blue, bomb threat.
Customer Feedback Entry in complaint Tracker.
*Daily update of equipment & Physio entries, GMC, SMC in Handover.
*VIP list Updating
*Responsible for calls on IVR
*Coordination for patient requirement
*Responsible for Daily census
*Responsible for her call conversion
*Responsible for Web query
*Responsible for daily handover report to HOD
*Responsible for field Report.

Requirements

JOB REQUIREMENTS
*Minimum Qualifications-Graduation
*Experience- Mini work FRESHER&experience in BPO

Skills Required :
*Telephone Etiquette
*Ability to modulate the voice pattern
*Good communication skills

TINA - 9654213O5O,
GAATA-965421305O
ARTI- 87429,49228
954O927O18

Company Description

we are a leading Hr company.

Additional Information

Last updated:
26/09/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
100
Minimum experience:
Without experience
Education:
Compulsory Education
Salary range:
₹ 10,000 - ₹ 25,000 / Yearly (Gross Pay)
Bonus:
Incentives
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry , Jobs in Marketing / Communication / Advertising / PR , Jobs in Sales / Business Development
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