Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
Acquiring a thorough understanding of key customer needs and requirements
Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
Assist in development and implementation of strategy for existing business as well as new markets.
Sales Growth and able to prove the concept through number & sales.
Provide analysis on data and decision-inputs to the vertical head / business head (as the case may be) for taking critical decisions on business policy, new businesses, market penetration, etc.
Conceptualize and implement market communication plans for the vertical
Actively support in evolving, analyzing business plans both present and future prospects
Identify new business areas and market opportunities
Provide sales support tools in new markets. For instance, tools for competitor analysis, feasibility analysis, business and financial models, etc.
Analyze business strategy, its translation into operations, highlighting gaps, suggesting action points to the Business Head on bridging these gaps
Ensure the correct services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Sterling & Wilson group is Indiaï premier MEP service provider is an 1600 Cr. plus and one of... the largest electro-mechanical (Electrical, HVAC, Fire fighting and fire detection, plumbing, Door access and security, Voice and Data cabling) contracting company in India. We have an all India presence and our offices are in nine locations in India and more are in the process of being set up. The company at the moment has employee strength of more than 1500 engineers and manager and other support function professionals. We are professionally run and managed company and have potential for bright engineers to progress horizontally and vertically in the organization. We provide professional work environment, opportunity to innovate and take decision. We are one of the fastest growing companies in Electro-Mechanical contracting field and have a very good order book at this moment. Some of our international order includes World Cup Cricket 2007, Stadium in West Indies, Presidential Palace in Ghana, 20Mega watt power plant in Africa. Orders for projects in India are huge and we are looking for more business. We also have set up one of the largest DG set manufacturing plant in Maharashtra with MTU of Germany. We will also be manufacturing 33/11 KV clad sub-station and low voltage panels, synchronizing PLC panels, bus-ducts, rising mains etc. Read full description