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Business Analyst

Pune, Maharashtra

ReachLocal Services Pvt. Ltd

Job Description

Job role of Data analyst is divided into 2 broad categories: Internal Reporting and External Reporting. Internal reporting refers to business level reporting and trend analysis of volumes received with respect to various key performance indicators (Productivity, Quality, Turnaround time). External reporting refers to providing analytical reports thereby highlighting trends and observations for our Key Customers helping them understand their campaign performance better.

The candidate must be flexible and able to multitask across a variety of job duties, including:
Daily download and scrubbing of volumes of campaigns received and signed off, campaigns on hold and reasons for hold across all countries (North America, Europe, Australia, New Zealand & UK)
Publish daily/weekly/monthly reports to the assigned stakeholders in a pre-defined format as per the schedule
Make sure all the formulas and conditional formatting are accurate in Key Account report templates
Publish monthly performance status report to Senior Management (for India Metrics)
Design reporting formats to provide accurate information in a clear and concise manner
Effective communication to internal and external stakeholders
Maintain highest level of quality and accuracy in numbers in all reports to be published in a timely manner
Personalize new MIS requirements from Operations perspective and as required for accurate business information
Suggest ways to automate the reports using VBA / access/ SQL
Work on adhoc requests received from the business
Candidate must have experience in Advance Excel, Pivot, Macros and Data Analysis

Working Days: Monday Friday + 01 Saturday (per month)
Shift: General Shift (9.30 am to 6.30 pm)

Key Skills
Excellent eye for detail
Good time management and organizational skills
Good verbal and written English communication skills
Self-starter, ambitious, go-getter and deadline driven
Willingness to take ownership of the role
Ability to accept constructive feedback
Keen to learn and implement learnings

MUST have good knowledge in Advanced Excel ((Vlookup, Hlookup, pivot, macro, Countif, Sumif, Format Cells, Concatenate, Condition formatting, Excel filter, Graphs)
Experienced in reports/dashboard generation / publishing daily reports
Good knowledge in VBA/MACROS
Exposure to working on JIRA & Salesforce (preferable)
Knowledge of web applications and their functioning (Internet & Search Engines) (preferbale)
2-5 years of rich experience in MIS reporting/MIS analyst in ecommerce/online marketing domain

Company Description

ReachLocal (NASDAQ: RLOC), our mission is to help local businesses all over the world reach... more local consumers online. Headquartered in Woodland Hills, CA, we have over 68 locations throughout the United States, Canada, Australia, the United Kingdom, Germany, the Netherlands, Japan, and Brazil.   Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Two years
Compulsory Education
Salary range:
₹ 3,00,000 - ₹ 4,75,000 / Yearly (Gross Pay)
Jobs in Customer Service / Call Centre / Operations / Data Entry
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