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Branch Manager

Mumbai, Maharashtra

Addrec Solutions(GULF SEARCH)

Job Description

Business Group: Retail and Consumer Banking Group
Principal Accountabilities

Sales & Business Development:
1.Achievement of incremental number and value targets for Liabilities (CA, SA, FD); Assets (Home, Auto & other assets) and Fee Products (MF, LI, GI, Gold & other fee products)
2.Prepare and monitor Sales plan for the branch
3.Build a healthy asset and liability book.
4.Increase market share in the catchment area (3 to 5 kms radius)

Customer Service :
1.Manage Key Branch Relationships
2.Ensure Wait Time within permissible limits as per segmental service approach
3.Achievement of branch Customer Service Scores target
4.Nil Critical Requests at branch
5.Nil Escalations at branch and complaint handling

Compliance & Risk Management
1.Ensure operations, risk control and process adherence at branches
2.Branch Audit scores
3.Fraud prevention
4.Ops risk monitoring
5.RBI audits, inspections and incognito visits

Branch Profitability :
1.Growth in NII ( Net Interest Income) for branch
2.Growth in Asset business through branches
3.Increase Fee Income
4.Ensure Opex optimization
5.Manage cost of cash holding at branch

Brand Administration :
1.Adhere to standardized Brand guidelines - inside the branch and outside the branch
2.Branch upkeep and maintenance spic & span
3.Availability of necessary infrastructure in branch

Capability Building & Manpower Management :
1.Team Building
2.Training and Development
3.Manpower Planning

Need Candidate Graduate Above 50%

Company Description

We are a Human Resources and Staffing Solutions Company, providing organizations with... solutions & services to meet their workforce needs across the world. We help our customers locate the best talent, enabling them to retain their competitive edge and sharpen their focus on core strengths. We strive hard to find the right employees with the right skills, to meet our clients needs. We have Ten plus years of management experience in providing recruitment, staffing, assessment and selection services. With operations in India, Dubai & Singapore we aim to be a partner of choice for our clients.
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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between five and ten years
Compulsory Education
Jobs in Banking / Financial Services , Jobs in Sales / Business Development
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