Any Graduate. PGDM/ MBA preferred
Minimum of 5-7 years of in-depth experience in sales,
branch banking operations and customer service with a reputed bank with proven track record in liabilities, third party products and assets sales across customer segments.
Responsible for driving business targets for unsecured loans and conversion of existing borrowers for liabilities at the prime branch and associated branches
Ensure exceptional customer service, proactive sales environment and efficient branch operations, while adhering to regulations/compliance requirements
Focus on retaining existing customers, increasing the customer base and cross-selling Ujjivans products and services
Oversee branch operations, cash management and service quality
Responsible for working closely with product and marketing teams to drive campaigns in respective cluster
Monitor daily performance of branch staff.
There were many microfinance institutions active in rural India, but very few served... India’s urban population. To bridge this gap, Ujjivan focused on the urban poor. This is a fast growing segment that is relatively new to India’s microfinance industry. Our surveys and interaction with the urban poor show that they are exposed to enormous contingencies and are required to share their meagre resources with neighbors, friends, relatives and colleagues. Hence, there is a tremendous amount of bonding and affinity among them. We have also found that, contrary to popular belief, the urban poor are a stable population. Therefore, the significant difference between the urban and rural population is the lack of time and availability of space in cities. Read full description