1.Focus on Customer walk ins. making sure that branch sales team carry out regular activities which generates Walk-ins.
2.Convincing customer by giving them schemes and making sure that the walk-ins to disbursal conversion % is high.
3.Focus on LAP ( Loan against Property) cross selling of revenue products like Insurance & mortgages.
4.Establish relationship with Customer to ensure that customer service quality is of high standard.
5.Tracking of renewals for existing customers & calling them.
6.Making sure that the monthly target of net disbursal is met by driving channels like micro marketing & telesales.
Branch Operations :
1. Making sure that the documentation is done properly for the customer and should have end to end experience in handling branch operations and audit queries.
2. Making sure that the gold items are appraised correctly as per process and valuation amount is found.
3. Ensuring that the entries are done correctly & timely in the system.
4. Ensuring that the periodical gold audits are coordinated with zero deficiencies.
Making sure that the branch processes are run in a smooth manner with zero flaws.
5. Maintain all required MIS reports for the branch.
6. Coordinating & liaising with head office people & senior management.
KARVY, is a premier integrated financial services provider, and ranked among the top five in... the country in all its business segments, services over 16 million individual investors in various capacities, and provides investor services to over 300 corporates, comprising the who is who of Corporate India. KARVY covers the entire spectrum of financial services such as Stock broking, Depository Participants, Distribution of financial products - mutual funds, bonds, fixed deposit, equities, Insurance Broking, Commodities Broking, Personal Finance Advisory Services, Merchant Banking & Corporate Finance, placement of equity, IPOs, among others. Karvy has a professional management team and ranks among the best in technology, operations and research of various industrial segments.| Read full description