Attend inbound calls (requires neutral English accent)
Assist field operator by provisioning orders in system
Assist field operator in troubleshoot and repair of equipment
Report back call status to respective Lead/Manager
Qualifications and Education Requirements:
0-1 yr experience
Good communication skills
Clear & audible voice, diction and dictation
Profound with basic computer skills (Windows & Excel)
Should be willing to work in night shift.
Familiarity with US culture is an added advantage; at-least should be willing to adopt.
Freshers are also welcome.
We structure our teams to enhance interaction with our clients through out the course of our... work together. We take care to staff our teams with a mix of educational backgrounds and real world expertise, focusing on the analytical skills required to meet the specific demands of our corporate clients. We scale our project teams rapidly to meet our client's specifications, deploying the best talent with our organisation and identifying a team of experts internally and externally from our extensive network of affiliates regardless of location. Speed and flexibility define our approach to our client's specifications to ensure that we meet critical engagement milestones. Read full description