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Banking Customer Care, Technical Support, Voice / Non Voice

Hubli, Karnataka

Black White Business Solutions

Job Description

Customer Support - International Voice / Non Voice Process, Banking Process, AR Caller, Medical Billing, Finance and Accounts, Sales and Marketing, Chat Support, Email Support.
Technical Support - Hardware and Networking, Technical Engineer, Social Media, Desktop Support. IT Help Desk, Server Support, Technical Trouble Shooting
Sal - Fresher : 20K + inc
Experience : 32000 + inc


Responsibilities and Duties
The primary responsibility is to attend inbound calls for customer support from the existing customers
Resolve the quires of the Customers, in case there are any issues, escalate the same to the higher officials in the team/company
Create reports on the work done and submit it to the team lead/manager


Required Experience, Skills and Qualifications
Any Graduate/Undergraduate
Freshers can apply
Grads or Undergrads with minimum 6 months of bpo Experience
Good communication in English
Benefits
Extensive training would be provided for the candidates on the process
Good career path to become a team lead/Manager and mentoring for the same would be provided
Cabs provided
Performance incentives

Company Description

In corporate in 2006, Black & White Business Solutions Pvt Ltd has been the staffing... industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies.   Read full description

Additional Information

Last updated:
29/03/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
25
Minimum experience:
Less than one year
Education:
Compulsory Education
Salary range:
₹ 2,25,000 - ₹ 3,50,000 / Yearly (Gross Pay)
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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