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Bank Jobs-on Bank payroll-Salary 17k to 30k-Fresher-Mumbai Phone Banking Officer


Hy Fly Consultancy

Job Description

Job Description
To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customers satisfaction
To identify and convert the opportunities for cross selling (banking product) on customers call
Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
Complete the logs specified by the process (End-of-day target)
Adherence to Information Security norms & quality process norms.
To be aware of and comply with any updates about the process
Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance
Job Requirements
Preferably 3+ years experience which should be in customer service role - Understanding of call center industry an advantage
Excellent communication skills Verbal & Written
Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays
Flexible to get scattered 8 Week Offs in a month with 9hours shift
Good listening skills and strong communication abilities.
Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
Fixed Day Shift Job-Bank Payroll

Designation : Loan Officer

Shift : Day shift (9:30 am to 6:30 pm)

Working days: 

6 days working (3rd Saturday & Sunday fixed off / 2nd and 4th Saturday half day / 1st Saturday is full day working)

Salary : 
Upto 30k CTC (Depending on previous relevant experience and Interview performance)

Eligibility Criteria:

 - Must be a Graduate
- Fresher / Experience can apply
- Excellent communication required

Benefits :
- Direct payroll of the company
- No Night shifts
- Earn Incentives higher than salary


Eligibility Criteria :
Must be Graduate with results in hand
Good/Excellent communication skill
Ready to work in a professional atmosphere
Basic computer knowledge - internet surfing, excel, word, ppt

Company Description

Hy Fly Consultancy is based at Mumbai & Navi Mumbai.

It is a recruitment... consultancy which provides free placements to candidates.

We are specialized in recruitment for BFSI, E-Commerce, BPO & Healthcare Industry.

We recruit only for companies based all over Mumbai, Navi Mumbai & Thane.

For further queries, please mark an email to us or call us.
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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Without experience
Compulsory Education
Salary range:
₹ 1,80,000 - ₹ 3,10,000 / Yearly (Gross Pay)
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