BANK (DAY SHIFT) Customer Care Agent-GRADUATE FRESHER WELCOME DAY SHIFT
Location: Andheri / Malad / Thane / Belapur / Vashi/ Goregaon / Ghansoli /Mahape / Kanjur Marg / Lower parel
Designation: Phone Banking Officer
Process: Voice process (Inbound / Outbound)
Shift: - Day Shift
Shift Timing - 9:30 - 6:30 pm
Sal upto 20k CTC
Lucrative amount of incentives you can earn.
Day shifts only.
2 days offs & 5 days working
Customer Service Incentives + Upselling Incentives
1. Handling Customer Queries and Providing Information as per Defined Standards
2. Effective Re dress of all Customer Complaints and Providing Solutions/escalating Problems
3. Follow Up On Escalations and Closing Them
4. Educating Customers About Bank's other Products and Services
5. Generating Leads and Passing Them to Concerned Department
6. Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement
7. Educating Customers About Channel Migration
8. Improve Efficiency as per Interactions and Feedback Received
9. Updating Product and Processes in Data bank
10.Dealing with Banking schemes.
-Will be on the direct Payroll of Bank
-Each and every bank holidays will be given
-Can apply for Internal job posting
Any Under Graduate / Graduate / Post Graduate can apply
Good English & Hindi is a must
Age Limit: 36 yrs.
Hy Fly Consultancy is based at Mumbai & Navi Mumbai.
It is a recruitment... consultancy which provides free placements to candidates.
We are specialized in recruitment for BFSI, E-Commerce, BPO & Healthcare Industry.
We recruit only for companies based all over Mumbai, Navi Mumbai & Thane.
For further queries, please mark an email to us or call us. Read full description
- Last updated:
- Job type:
- Full time
- Position type:
- Minimum experience:
- Without experience
- Compulsory Education
- Salary range:
₹ 2,10,000 - ₹ 3,40,000
/ Yearly (Gross Pay)
Jobs in Banking / Financial Services