Thanks for usingCareesma. Job Offer printed on the 22/02/2018.

BANK (DAY SHIFT) Customer Care Agent-GRADUATE FRESHER WELCOME DAY SHIFT

Mumbai, Maharashtra

Hy Fly Consultancy

Job Description

Location: Andheri / Malad / Thane / Belapur / Vashi/ Goregaon / Ghansoli /Mahape / Kanjur Marg / Lower parel

Designation: Phone Banking Officer
Process: Voice process (Inbound / Outbound)
Shift: - Day Shift 
Shift Timing - 9:30 - 6:30 pm 

Sal upto 20k CTC
Lucrative amount of incentives you can earn.
Day shifts only.
2 days offs & 5 days working
Customer Service Incentives + Upselling Incentives

Job role:
1. Handling Customer Queries and Providing Information as per Defined Standards
2. Effective Re dress of all Customer Complaints and Providing Solutions/escalating Problems
3. Follow Up On Escalations and Closing Them
4. Educating Customers About Bank's other Products and Services
5. Generating Leads and Passing Them to Concerned Department
6. Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement
7. Educating Customers About Channel Migration
8. Improve Efficiency as per Interactions and Feedback Received
9. Updating Product and Processes in Data bank
10.Dealing with Banking schemes.

Benefits:

-Will be on the direct Payroll of Bank
-Each and every bank holidays will be given
-Can apply for Internal job posting

Requirements

Any Under Graduate / Graduate / Post Graduate can apply

Good English & Hindi is a must

Age Limit: 36 yrs.

Company Description

Hy Fly Consultancy is based at Mumbai & Navi Mumbai.

It is a recruitment... consultancy which provides free placements to candidates.

We are specialized in recruitment for BFSI, E-Commerce, BPO & Healthcare Industry.

We recruit only for companies based all over Mumbai, Navi Mumbai & Thane.



For further queries, please mark an email to us or call us.
  Read full description

Additional Information

Last updated:
18/02/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
750
Minimum experience:
Without experience
Education:
Compulsory Education
Salary range:
₹ 2,10,000 - ₹ 3,40,000 / Yearly (Gross Pay)
Category:
Jobs in Banking / Financial Services
Go to Top