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Asst. Manager – Learning & Development

Madurai, Tamil Nadu

Ontrack HR Services Pvt Limited

Job Description

Responsible for
o Conducting training for Agent Advisors
o Updation of training modules
o Agent development

KEY RESPONSIBILITIES:

Conduct training modules for Agent Advisors
o Conducting FCS, BCS , and ICS
o Conducting GIDs and IIDs
o Conducting PRP and FOD as and when required
Look after training logistics
o Schedule training sessions
o Ensure wider participation of agents in programs
Monitor progress of agents on a continuous basis
o Seek regular feedback from agents , Sales Managers, Partner and Managing Partner
o Ensure that agents follow moral and ethical standards when dealing with clients
o Monitor Agent development
Update training material
o Review present training material
o Scan environment
o Incorporate feedback from Agents, Customers, SMs, Ps, MPs
Ensure that the agents get updated and continuous information on MNYL products
Facilitate self development of agents

MEASURES OF SUCCESS:
Participant feedback
Number of days f training
Customer survey rating
Pass percentage of agents
Pass percentage of Agents in IRDA exams
Compliance on IRDA requirements
Reduction in training cost
Awareness level of agents on competition

OTHER RESPONSIBILITIES:
MINIMUM EDUCATION: Graduate in any discipline
MINIMUM/SPECIFIC EXPERIENCE: At least 2-3 years in sales and 3-4 years in conducting sales training

Company Description

Leading HR service provider.

Additional Information

Last updated:
02/02/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
Between three and five years
Education:
Compulsory Education
Salary range:
₹ 3,00,000 - ₹ 4,00,000 / Yearly (Gross Pay)
Category:
Jobs in Sales / Business Development
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