Responsible for the day-to-day quality, education completion, employee management and development, and clients within a specific client group or geography of clients.
- Will be responsible for the overall supervision, management and quality delivery for the location of multiple clients.
- Participates in the planning of overall quality objectives and goals for the team.
- Responsible for day to day supervision and management of quality.
- Assurance of compliance with departmental policies and procedures.
- Performance management
Medical coding experience mandate ( ER / E&M )
Medical coding Quality role
We are a reputed $500 million US based multinational Technology-Enabled Business Process... Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client and customers.
With our headquarter in Rochester, New York, Sutherland now employs over 30,000 professionals offering blended services from its 33 delivery centers in Bulgaria, Canada, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States. Read full description