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Assoc. Infrastructure Specialist

Mangalore, Karnataka

UST Global

Job Description

The following are the main responsibilities for this role: Skype for Business Server / Lync client support PC, Mac and mobile Skype for Business Server / Lync video room systems support Support of Polycom or Cisco Skype integrated devices Support, optimize and maintain Skype for Business Server / Lync infrastructure with high availability Skype for Business / Lync application patching Manage support escalations and drive issue resolution to completion including leveraging of proper processes and communications, working with vendors as required Reporting, monitoring and Analytics generate reports and monitor UC traffic in real time, respond and react to System Center Configuration Manager SCCM alerting The following are the main requirements for this role: Should have extensive experience with Skype for Business / Lync with Enterprise Voice namely: Experience in Skype for Business / Lync with full Voice and Video integration is highly desired. Experience in utilizing Skype for Business / Lync as a PBX replacement Experience in integrating with Skype Mobile Experience knowledge in deploying Group / Persistent Chat, Edge Services, Group Federation with external UC platforms Experience in upgrading, installing, configuring Skype for Business Server / Lync Experience integrating Skype for Business Server / Lync with Cisco and/ or Avaya telephony Must demonstrate experience working with Exchange, Skype for Business Server / Lync and Voice related technologies Extensive experience with strong troubleshooting capabilities with hands on technology support, both back end and user facing. Able to create options with recommendations for solutions through logic, justification, and rationale with quantifiable risk. Candidates must have exceptional communication skills both written and verbal

Company Description

it is cmm level 5 company

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between three and five years
Compulsory Education
Jobs in Internet Technologies / Web / E-Commerce
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