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Assistant Manager - Service

Thrissur, Kerala

New Era India Consultancy Pvt. Ltd.

Job Description

- 1. Responsible for after sales service operation .
2. Responsible for both Primary & Secondary Network Dealer After Sales Profitability.
3. Responsible to achieve customer satisfaction to highest level.
4. Responsible for redemption target achievement of Entire Zone.
5. Indirectly Handle Customer complain & Warranty
6. CSI(Customer Satisfaction Index) & other feedback Analysis Mythology Knowledge
7. Monitor & plan service promotional activities in Entire Area ROI Analysis

Company Description

Established in the year 1993, New Era has been in the business of understanding talent needs... of different organizations and providing solutions for it. New Era hires consultants with specialization in different domains to provide procurement solutions across all the domains. We have been very fortunate to serve some of the top names of both the IT and the non IT Industry. We provide end to end staffing solutions and help candidates to be placed across Asia, USA and Europe.

New Era also provides Training and Development solutions to our clients which help enriching the performance of their Human Capital. Our training and development initiative ‘TRUTH’ offers complete and measurable ‘Aptitude Development Solutions’ in areas like Leadership Development, Time Management, Corporate Communications, Presentation Skills, Consultative Selling Skills, Marketing Skills etc.

New Era values its Human Capital the most and is totally committed towards providing them with adequate training and development programmes at a regular basis. This helps their grooming and also equips them with the knowledge of the latest Industry practices. We at New Era always follow the 3‘i’s which we believe are the pillars of our success.
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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between five and ten years
Compulsory Education
Salary range:
₹ 6,00,000 - ₹ 9,00,000 / Yearly (Gross Pay)
Jobs in Sales / Business Development
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