Commercial Development of the Business:
Maximize sales and profitability of business.
Ensure a dynamic selling approach is adopted in all stores.
Maximize turnover in line with Company Targets.
Optimize sales potential through effective use of available commercial information - Input to sales forecasts and expense budgets for stores.
Monitor sales and control costs within budgetary guidelines.
Promote awareness of local trading patterns, the trading environment and competitor activity.
Identify internal and external commercial opportunities.
Maximize productivity in stores through effective deployment of resources.
Plan, negotiate and co-ordinate new store openings and re-fits.
Conduct regular financial reviews.
Ensure promotions are implemented according to guidelines and that local/seasonal promotional opportunities are identified and maximized.
Ensure stores are organized and prepared for peak trading periods such as sale period.
Implement, develop and maintain Operational Standards, through established best practices, leading to standardization of systems.
Ensure that all stores adopt best Customer Service and selling practices.
Conduct follow up on Customer Service reports.
Ensure merchandising maximizes sales, that company standards and Corporate look are maintained.
Monitor Inventory Management systems.
Monitor staffing levels in stores to ensure resources are effectively deployed.
Formulate and implement store strategies and procedures.
Monitor store administration systems to maximize operational efficiency.
Ensure adherence to all company procedures.
Ensure that all Shop Managers are aware of their legal responsibility to Health and Safety, and highlight potential areas of risk to the Company.
Authorize expenses and capital purchases.
Follow up on maintenance requirements where appropriate.
Monitor store Personnel systems in consultation with the Human Resources team and Retail Manager.
Ensure that all stores implement Personnel policies and procedures.
Provide counseling as necessary.
Conduct Shop Manager Appraisals.
Ensure that Shop Managers conduct appraisals.
Participate in salary reviews.
Implement disciplinary procedures where required.
Recruit suitably qualified personnel using the best selection procedures.
Training/Development of Shop Managers:
Identify store training and development needs in conjunction with the HR Team and Concept Office.
Match appropriate resources with training needs.
Utilize variety of training techniques to train and develop store teams.
Motivate store teams.
Maintain regular contact with stores through a number of methods.
- Store visits weekly
- Attend Store managers meetings
- Store visit reports
- Monitor Store objectives
- Telephone, email and fax contact
- Retail meetings
Give feedback to relevant areas both internal and external to instigate and drive discussion on issues pertinent to the stores.
Monthly report on activities and future planning.
Retail Operations Projects
To participate and lead projects as decided by the Business.
To assist and participate in projects.
To have regard for your impact of your position on the employees of the Company.
To be flexible and undertake other duties which may be required.
To participate as an effective team member.
To have regular retail experience, including working in the stores at peak trading times.
Lifestyle International (P) Ltd, part of the prestigious Dubai based Landmark Group,... started its operations in India with the launch of the first Lifestyle store in Chennai in 1999. In little over a decade’s time, Lifestyle has established itself amongst the leading retail companies in India. Positioned as a youthful, stylish and a vibrant brand, Lifestyle offers its customers not just the ease of shopping but also an enjoyable shopping experience. Each Lifestyle store brings together five concepts under one roof – Apparel, Footwear, Children’s Wear & Toys, Furniture & Home Furnishings, Personal Grooming - offering a convenience of a one-stop shop and a wide choice of national & international brands Read full description