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Area Business Manager

Chennai, Tamil Nadu

Action India Pvt. Ltd

Job Description

Roles and Responsibilities:

Business Development:

1.Lead generation: Participate in events, exhibitions to generate leads. Organize customer meets to build new relationships and strengthen existing relationships.
2.Channel Development- Identify, develop and manager channel partners who can generate new business or influence a sale.
3. School acquisition: Reaching out to prospective schools through various lead sources like
references, channel etc., build a pipeline and sign them up.
4.School Retention and upgrade: Retain all existing schools and upgrade the
value of business within the portfolio.
5.Collection: Collection of money due from schools on time.

School relationship:

1.Relationship: Manage relationships with the designated schools within the territory.
2.Communication: Ensure periodic communication with the School Owner/Correspondent and sharing the progress of program implementation in the School

Program implementation:

1.Coordination: Be the single point of contact for the school and coordinate internally with operations, product specialists and product team to ensure complete &efficient implementation.

Service satisfaction

1.Customer Satisfaction: Drive customer satisfaction for the managed schools by monitoring to ensure on time high quality product and service delivery.
2.Proactive problem solvingBe transparent in sharing the feedback of the Schools and proactively resolve issues or queries of our clients in a timely manner.
3.Escalate all issues concerning program implementation to the respective Zonal/ Regional Business Manager

Reporting and Documentation

1.Documentation: Complete all documentation regarding school sign up, collect advance amount as per company policy and engage the schools as per the need.
2.Reporting: Keep all reporting formats, CRM, documentation etc. updated on day-to-day basis.

Its a high energy job which requires you to spend 100% of your time in the field.

Qualifications& Experience

A graduate from any stream
An MBA/PGDBM degree is preferable but not mandatory
3-5 years of B2B selling experience.


Aggressive pursuit of goals- A go-getter who gets things done.
Customer empathy- Should understand customers pain points and should be able to passon the feedback to the service/ product team immediately for action
Perseverance- One with never- say- die attitude. Doesnt give up. Takes rejection as a part of the job.
Quick learning- Picks up concepts, nuances, etc. quickly and adapts style to match the market and/ or customer need.
Work ethic- A self-starter and comprehensive approach of doing things. Doesnt need a reminder for expected activities.
Comfortable to travel in city and around the territory.



Must Have

B2B concept selling- Ability to sell a concept in a B2B environment
Collection of receivables- Should be able to collect the receivables from the customers based on agreed terms
Problem Solving Skills- Should be able to identify roadblocks and find ways to navigate them.
Team work and collaboration- Should be able to work with other team members
Reporting-timely reporting of daily activities and business
Inter personal skills and communication- Excellent communication and ability to build rapport

Good to have

Key Account Management
Channel development and management
Data handling and MS office

Company Description

Cross Roads India Assistance, India’s first and largest road side repair assistance service... provider. Established in 1999, we have by our side 13 years of ground fleet management experience. We attend to over 1100 road side repairs every day and had so far handled over 1.5 Mn road side repairs. We are also recognised as a critical service provider under social security category hence we have been allotted with a four digit number 1922 for the safety of the general motorist.  Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between three and five years
Compulsory Education
Salary range:
₹ 3,50,000 - ₹ 8,50,000 / Yearly (Gross Pay)
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