Position :- Application Engineer
Experience :- 2-3 years
Function/Department :- Sales/Business Development
Location :- Mumbai
Position Reporting to Sr. Manager
Positions reporting to this position :- None
A. Job Summary:
The role will provide crucial support to direct clients, sales team and distributors in terms of solving technical queries and sending techno commercial offers.
B. Key Result Areas:
Closing all technical queries to satisfaction of all parties concerned in timely manner.
To support with Autocad drawings wherever needed.
To ensure all offers are sent within 24 hours.
To coordinate with various functions to ensure timely services are delivered to customers.
To handle all inbound enquiries, validate them and then send the product details and commercial quotation, in consultation with Sr. manager.
To handle technical and offer related queries from distributors.
Work along with Senior management on new projects.
C. Key Activities:
To check all enlisted websites, portals on daily basis for potential enquiries and buy the leads wherever required.
Speak to the clients, understand the requirement and send them the offer.
Answer technical enquiries coming from clients, sales team or distributors. To search and source data from Principals, senior colleagues and internet if not readily available.
Make techno- commercial offers basis requirement from sales, distributors, direct customers and send out the same.
Discuss the commercial terms price, payment, delivery etc with production, CEO before incorporating in the offer.
C. Key Competencies Required:
Min 2 -3 years in similar role.
Computer Proficiency especially AUTOCAD
Attention to Detail
Strong interpersonal skills
Good communication skills
BE/ Diploma in Engineering
From big transnational corporations to fast growing SME's to fledgling start-ups... every corporate body is looking for top talent. All of these are keenly aware that the only real competitive advantage they can have and build in today's flat world is the "human capital".
We are servicing this need for many national and international clients across various domains. We have been helping find a large number of our clients quite a few leaders, functional experts as also emerging precocious talent since 1997.
We credit all our success to three things; customer centric work systems, unflinching belief in our corporate values and our synergy enhancing team. We see repeat business and referral as the operative driver of customer feedback.
For more details on us visit www.vitasta.com Read full description