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Analyst/sr.analyst

Mumbai, Maharashtra

Sutherland Global Services Inc

Job Description

Manage the complete BD initiatives of the client
Ability to set up process from scratch for building leads, nurturing leads,
lead engagement & monitoring, feedback to client DBDs, manage back & forth
between client DBD and leads and ensuring every communication is attended
Provide introduction about client services to potential leads and answer out first
level of queries of leads
Develop leads pipeline by mining the right sectors and building relevant contact
list (monitor & manage lead gen FTE)
Ability to manage the sales process and ensure all client DBDs are updated on
the pipeline
Recommend new ideas for identifying leads and tracking them
Manage the client CRM for each DBD
Ability to create varied MIS for leads/sales reporting to head of engagement,
sales funnel presentation
Support and planning for clients events conferences & road shows
Work as a TL and manage the entire process of multiple FTEs
Travel on-site periodically to present progress and new ideas on the
engagement
Needs to be hands on with the sales process and provide inputs/new ideas on
process enhancement
Ensure 100% quality adherence
Work with the project manager and business heads on proposals of similar engagements and share benchmarks

Company Description

We are a reputed $500 million US based multinational Technology-Enabled Business Process... Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client and customers.

With our headquarter in Rochester, New York, Sutherland now employs over 30,000 professionals offering blended services from its 33 delivery centers in Bulgaria, Canada, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.
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Additional Information

Last updated:
07/11/2017
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
One year
Education:
Compulsory Education
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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