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Aeronautic Warranty Analyst

Chennai, Tamil Nadu

Yellow Box HR Services

Job Description

Role : Senior Process Associate and Subject Matter Expert
Location : Sholinganallur , Chennai

T
Efficiently manage the process as a whole which includes

Strong customer orientation as role involves Customer Query Resolution, Claims Creation, Claims Adjudication, Master Data Management, and Data Analysis of Aerospace & Defence customers
Review and analyze Aircraft Engine Teardown report / Part & Engine Service Investigation report / Cost Estimate / Invoice
Review and analyse Engine Service Bulletins / Spare Parts Bulletins / Maintenance Manauls / Illustrated Part Catlogues etc.,
Relate egnine events and inputs to Warranty document (Policy Manuals / Operating Procedures / Commerical Support Documents / Service Information Letter)
Understand of Bill of Materials, Maintenance Manuals & Part Catalogues
Follow-up on supporting documents with Aerospace & Defence customers
Effecient co-ordination with Service Engineers / Customer Maganger / Programs / Service Centre Networks
Effective follow-up with Cleint stakeholder for Claims & Commercial Support approvals
Manage and delegate work load of the process in absence of lead
Analyse & Process Claims, Estimates/Invoices and Reporting based on criticality
Validate the input and raise flag in case of deviations
Escalate issues on time and handle escalation perform RCCA and document turnback
Handle client calls and escalation calls in absence of the lead
Develop and update reports/metrics for the management
Random Quality Audits done and shared with all in the team

Company Description

A leading HR consultancy in India.

Additional Information

Last updated:
17/07/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
One year
Education:
Compulsory Education
Category:
Jobs in Engineering / R&D
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