Sutherland Global Services Inc

Mumbai, Maharashtra

Company details

Industry:
IT - Software/Services
Number of workers:
101
Website:
http://www.sutherlandglobal.com/

Company Description

We are a reputed $500 million US based multinational Technology-Enabled Business Process Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client and customers.

With our headquarter in Rochester, New York, Sutherland now employs over 30,000 professionals offering blended services from its 33 delivery centers in Bulgaria, Canada, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.

Sutherland Global Services Inc

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job postings

  • Communication Coach

    Vizag, Andhra Pradesh

    Monitor calls/emails/chats on Communication, Soft Skills, Process & Compliance Parameters Provide Coaching & Feedback to enhance agent performance Analyze Audit data, Compliance, Communication & Process related data. Prepare & implement action plans. Analyze the coaching / training needs of the consultants & support them in delivery Participate in calibrations to ensure consistent scoring & feedback delivery approach ...

  • Communication Coach

    Vishakhapatnam, Andhra Pradesh

    Monitor calls/emails/chats on Communication, Soft Skills, Process & Compliance Parameters Provide Coaching & Feedback to enhance agent performance Analyze Audit data, Compliance, Communication & Process related data. Prepare & implement action plans. Analyze the coaching / training needs of the consultants & support them in delivery Participate in calibrations to ensure consistent scoring & feedback delivery approach ...

  • Communication Coach

    Rajahmundry, Andhra Pradesh

    Monitor calls/emails/chats on Communication, Soft Skills, Process & Compliance Parameters Provide Coaching & Feedback to enhance agent performance Analyze Audit data, Compliance, Communication & Process related data. Prepare & implement action plans. Analyze the coaching / training needs of the consultants & support them in delivery Participate in calibrations to ensure consistent scoring & feedback delivery approach ...

  • Communication Coach

    Nellore, Andhra Pradesh

    Monitor calls/emails/chats on Communication, Soft Skills, Process & Compliance Parameters Provide Coaching & Feedback to enhance agent performance Analyze Audit data, Compliance, Communication & Process related data. Prepare & implement action plans. Analyze the coaching / training needs of the consultants & support them in delivery Participate in calibrations to ensure consistent scoring & feedback delivery approach ...

  • Communication Coach

    Kakinada, Andhra Pradesh

    Monitor calls/emails/chats on Communication, Soft Skills, Process & Compliance Parameters Provide Coaching & Feedback to enhance agent performance Analyze Audit data, Compliance, Communication & Process related data. Prepare & implement action plans. Analyze the coaching / training needs of the consultants & support them in delivery Participate in calibrations to ensure consistent scoring & feedback delivery approach ...

  • Communication Coach

    Karimnagar, Andhra Pradesh

    Monitor calls/emails/chats on Communication, Soft Skills, Process & Compliance Parameters Provide Coaching & Feedback to enhance agent performance Analyze Audit data, Compliance, Communication & Process related data. Prepare & implement action plans. Analyze the coaching / training needs of the consultants & support them in delivery Participate in calibrations to ensure consistent scoring & feedback delivery approach ...

  • Communication Coach

    Tirupati, Andhra Pradesh

    Monitor calls/emails/chats on Communication, Soft Skills, Process & Compliance Parameters Provide Coaching & Feedback to enhance agent performance Analyze Audit data, Compliance, Communication & Process related data. Prepare & implement action plans. Analyze the coaching / training needs of the consultants & support them in delivery Participate in calibrations to ensure consistent scoring & feedback delivery approach ...

  • International Voice Process

    Mumbai, Maharashtra

    Excellent verbal communication skills. Responsible for handing customer service queries via calls. Candidate with a flair for computer troubleshooting and an aptitude for customer support. Any Graduate / Under graduate holding minimum of 6 months of international bpo experience can apply. Shift timings :24*7 shifts, 5days working rotational shift & rotational offs. Prior experience with an international bpo ...

  • International Voice Process

    Navi Mumbai, Maharashtra

    Excellent verbal communication skills. Responsible for handing customer service queries via calls. Candidate with a flair for computer troubleshooting and an aptitude for customer support. Any Graduate / Under graduate holding minimum of 6 months of international bpo experience can apply. Shift timings :24*7 shifts, 5days working rotational shift & rotational offs. Prior experience with an international bpo ...

  • Excellent verbal communication skills. Responsible for handing customer service queries via calls. Candidate with a flair for computer troubleshooting and an aptitude for customer support. Any Graduate / Under graduate holding minimum of 6 months of international bpo experience can apply. Shift timings :24*7 shifts, 5days working rotational shift & rotational offs. Prior experience with an international bpo ...

  • Excellent verbal communication skills. Responsible for handing customer service queries via calls. Candidate with a flair for computer troubleshooting and an aptitude for customer support. Any Graduate / Under graduate holding minimum of 6 months of international bpo experience can apply. Shift timings :24*7 shifts, 5days working rotational shift & rotational offs. Prior experience with an international bpo ...

  • International Voice Process

    Aurangabad, Maharashtra

    Excellent verbal communication skills. Responsible for handing customer service queries via calls. Candidate with a flair for computer troubleshooting and an aptitude for customer support. Any Graduate / Under graduate holding minimum of 6 months of international bpo experience can apply. Shift timings :24*7 shifts, 5days working rotational shift & rotational offs. Prior experience with an international bpo ...

  • Excellent verbal communication skills. Responsible for handing customer service queries via calls. Candidate with a flair for computer troubleshooting and an aptitude for customer support. Any Graduate / Under graduate holding minimum of 6 months of international bpo experience can apply. Shift timings :24*7 shifts, 5days working rotational shift & rotational offs. Prior experience with an international bpo ...

  • Excellent verbal communication skills. Responsible for handing customer service queries via calls. Candidate with a flair for computer troubleshooting and an aptitude for customer support. Any Graduate / Under graduate holding minimum of 6 months of international bpo experience can apply. Shift timings :24*7 shifts, 5days working rotational shift & rotational offs. Prior experience with an international bpo ...

  • International Email Process

    Mumbai, Maharashtra

    Excellent verbal communication skills. Responsible for handing customer service queries via Mails. Candidate with an aptitude for customer support. Any Graduate / Under graduate holding minimum of 6 months of international bpo experience ...

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