Sutherland Global Services Inc

Mumbai, Maharashtra

Company details

Industry:
IT - Software/Services
Number of workers:
101
Website:
http://www.sutherlandglobal.com/

Company Description

We are a reputed $500 million US based multinational Technology-Enabled Business Process Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client and customers.

With our headquarter in Rochester, New York, Sutherland now employs over 30,000 professionals offering blended services from its 33 delivery centers in Bulgaria, Canada, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.

Sutherland Global Services Inc

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job postings

  • Assist customers with any Malware, Virus, Adware related issues. Answer Phone to respond to customer inquires and troubleshoot for any Malware issues Assist customers with installation / un installation of McAfee products. Assist customers with product configuration, error messages & / or common issues Project a professional company image through phone interaction Provide customers with product and service ...

  • Assist customers with any Malware, Virus, Adware related issues. Answer Phone to respond to customer inquires and troubleshoot for any Malware issues Assist customers with installation / un installation of McAfee products. Assist customers with product configuration, error messages & / or common issues Project a professional company image through phone interaction Provide customers with product and service ...

  • Assist customers with any Malware, Virus, Adware related issues. Answer Phone to respond to customer inquires and troubleshoot for any Malware issues Assist customers with installation / un installation of McAfee products. Assist customers with product configuration, error messages & / or common issues Project a professional company image through phone interaction Provide customers with product and service ...

  • Assist customers with any Malware, Virus, Adware related issues. Answer Phone to respond to customer inquires and troubleshoot for any Malware issues Assist customers with installation / un installation of McAfee products. Assist customers with product configuration, error messages & / or common issues Project a professional company image through phone interaction Provide customers with product and service ...

  • 1. Good written and verbal communication skills in the English language 2.Undergraduate with Six month Experience 3. Shift time: Rotational Shifts (including Night Shifts) 4. Week Offs: Rotational Week Offs

  • 1. Responsible for handling inbound calls .2. Identify customers needs on every requirement with quick response time. 3. Handle the complaints and enquiries of customers .4. Be responsible for customer satisfaction 5. Shift time: Rotational Shifts 6. Week Offs: Rotational Work Offs

  • Description - Technical Support/Customer Support Handle inbound queries pertaining the technical issues Remotely resolving the technical issues Should have good knowledge in Windows and need to have basic knowledge in Networking Build sustainable relationship with the clients and solve their issues with minimum TAT Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to ...

  • Handle inbound calls pertaining the technical issues Remotely resolving the technical issues Should have good knowledge in Windows and need to have basic knowledge in Networking Build sustainable relationship with the clients and solve their issues with minimum TAT Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team ...

  • To provide a high level of technical support to our customers, . To continually innovate in order to ensure the company is offering the best level of service in terms of services and equipment. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support Research and identify solutions to ...

  • * Receiving invoices and Processing the same in Oracle / SAP/ or any ERP * Preparation of payment details, Load payment due data in to check print. * Process Bacs and Chaps setup and complete the payment request * Processing AP related Journal entries based on the supporting documents * Vendor database updation for adding, changing or deleting vendor information. * Processing of Employee reimbursements, payments jobs ...

  • 1. Excellent written and verbal communication skills in the English language 2. Must be a quick learner 3. Confident in building a conversation 4. Must have Technical expertise 5. Should have basic Knowledge of trouble shooting and network related queries 6. Typing skills of 30 words per minute with an accuracy of 85% 7. Shift time: Rotational Shifts (including Night Shifts) 8. Week Offs: Rotational Work Offs

  • 1. Excellent written and verbal communication skills in the English language 2. Must be a quick learner 3. Confident in building a conversation 4. Must have Technical expertise 5. Should have basic Knowledge of trouble shooting and network related queries 6. Typing skills of 30 words per minute with an accuracy of 85% 7. Shift time: Rotational Shifts (including Night Shifts) 8. Week Offs: Rotational Work Offs

  • 1. Good written and verbal communication skills in the English language 2. Must be a quick learner 3.Graduate fresher 4.Undergraduate with Six month Experience 5. Shift time: Rotational Shifts (including Night Shifts) 6. Week Offs: Rotational Week Offs

  • 1. Good written and verbal communication skills in the English language 2. Must be a quick learner 3.Graduate fresher 4.Undergraduate with Six month Experience 5. Shift time: Rotational Shifts (including Night Shifts) 6. Week Offs: Rotational Week Offs

  • Language: Bengali/ English Eligibility: Graduates / Higher Secondary+ 6 months Experience Candidates with 6 months of experience or freshers can apply. * Bengali language is a must. Salary: Best in industry with free cab pick/drop facility within the boundary limits. Skills Required: 1. Fluency in English language. 2. Good typing speed 2. Must be a quick learner. 3. Confident in building a conversation Job ...

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