Saburi TLC Worldwide Services Pvt. Ltd

Gurgaon, Delhi-NCR

Company details

Industry:
Customer Service/Call Centre
Number of workers:
500
Website:
http://saburitlc.in/

Company Description

Over 92% customer satisfaction index is a clear reflector of our quality technical support service. Our live experts will provide assistance for each and every software related issues, Installations of important software and application which will enhance your system performance, Troubleshooting of your windows, software, virus, spyware, malware and related problems. STLC has the capability to bring a fresh perspective to solve existing technical problems, in the course of the engagement to enhance business

Saburi TLC Worldwide Services Pvt. Ltd

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job postings

  • -Need to Handle US & UK Technical Support Calls. -Resolving Technical Issues for Customers via Phone,Chat,Email & Remote. -Providing Voice Based Technical Support as well to Customers in regards to their Desktop, Laptop, Printers and Other Connected Peripherals. -Internet Connectivity modes & modules like wireless/ wired internet connections, internet connections using router etc. -Software & Hardware issues, Virus ...

  • -Need to Handle US & UK Technical Support Calls. -Resolving Technical Issues for Customers via Phone,Chat,Email & Remote. -Providing Voice Based Technical Support as well to Customers in regards to their Desktop, Laptop, Printers and Other Connected Peripherals. -Internet Connectivity modes & modules like wireless/ wired internet connections, internet connections using router etc. -Software & Hardware issues, Virus ...

  • Basic Traits: Good communication Skills. Ability to be assertive and persuasive without being aggressive. Active listening skills. Ability to learn and think quickly. Self-reliant and reliable. Job Responsibilities- -Answering voice calls from first time callers / software subscribers in a professional manner. Understanding the issue and providing resolution to customers query (Technical / Non-Technical ...

  • * Knowledge on Internet troubleshooting * Need to Handle US & UK Technical Support Calls. * Providing Technical Service's & Sell Warranty Plans. * Attending Inbound calls relating to Computer, Printers, Router ,Email ,Facebook and Other Related Peripherals and Issues. * Providing Technical Service's & Sell Warranty Plans. * Should be Comfortable with Rotational Night Shift +cabs +5 days working

  • Responsible for support level positions end to end. Experience in bulk hiring and vendor management. Responsible to represent the TA team on the on-boarding day and vet all the documents submitted by the joiners. Using best practice selection techniques to select the highest quality candidate. Relationship management with hiring managers. Strategizing on recruitment process improvements. Should have ...

  • * Knowledge on Internet troubleshooting * Need to Handle US & UK Technical Support Calls. * Providing Technical Service's & Sell Warranty Plans. * Attending Inbound calls relating to Computer, Printers, Router ,Email ,Facebook and Other Related Peripherals and Issues. * Providing Technical Service's & Sell Warranty Plans. * Should be Comfortable with Rotational Night Shift +cabs +5 days working

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