Knoah Solutions

Hyderabad, Andhra Pradesh

Company details

Industry:
Customer Service/Call Centre
Number of workers:
1500
Website:
http://www.knoah.com

Company Description

Knoah Solutions is a third party contact center headquartered at Las Vegas, USA with its branches in India and US. We provide service delivery and offerings in the areas of Voice, Live chat & email, Quality Assurance Services, Back Office Operation and Transcription Services. Our service offerings are in Technical and Customer support Services to our global clients spread across US, Middle East and India.

Knoah has been repeatedly earned its spot on the International Association Of outsourcing Professional (IAOP) list of 100 Top outsourcing companies and is Ranked 9th in IDC best ITES employer survey for 2010 for its People Practices.

With our core philosophy of flexibility and openness, we delight our stakeholders by providing a unique blend of management experience, by embracing the best in class functional expertise, enabled by state of the art technology and values that form the very core to our decade long business success of creating value to our stakeholders

Our Work Culture...

Knoah is committed to equality of opportunity, mutual respect and dignity at work for all associates. We believe in a culture which is inclusive and reinforces behavioral standards that foster a Performance Oriented culture, Dedication to the role and business success, a work environment which enables Associates and Teams to contribute to their fullest potential. HR Policies and Practices are designed to achieve this very objective. At Knoah, GROWTH is the outcome of performance and desired behavioral Standards

Knoah Solutions

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job postings

  • Quality Analyst

    Hyderabad, Andhra Pradesh

    *Evaluate associate transactions as defined in the QA scorecard *Provide feedback to the associates as per the call quality guidelines to improve Quality scores *Participate in Client meetings for information exchange * Graduation is mandatory. * Min 1 year to Max 5 year BPO Experience (Inbound Voice) *Candidate must speak and understand any of these languages: ASSAMESE / PUNJABI / TAMIL / MALAYALAM / KANNADA ...

  • *Evaluate agent's transactions as defined in the QA scorecard *Provide feedback to the associates to improve Quality scores *Participate in Client meetings for information exchange *Cascade inputs from the Client and process changes within team *1 - 5 Years of voice experience (International BPO) *Excellent Verbal & Written communication skills *Good logical reasoning & analytical skills *Ready to work in ...

  • QA Specialist

    Hyderabad, Andhra Pradesh

    Audit and evaluate Customer service calls as per the QA guidelines. Share the QA feedbacks to improve the project ...

  • QA Specialist

    Vishakapatnam, Andhra Pradesh

    Audit and evaluate Customer service calls as per the QA guidelines. Share the QA feedbacks to improve the project ...

  • Technical Support Role (voice)

    Hyderabad, Andhra Pradesh

    *Answer and resolve the technical queries raised by customers. *Troubleshooting on Windows OS and Mac OS *Provide best service to the customers through inbound voice calls

  • Technical Support Role (voice)

    Vijayawada, Andhra Pradesh

    *Answer and resolve the technical queries raised by customers. *Troubleshooting on Windows OS and Mac OS *Provide best service to the customers through inbound voice calls

  • QA Specialist

    Vijayawada, Andhra Pradesh

    Audit and evaluate Customer service calls as per the QA guidelines. Share the QA feedbacks to improve the project ...

  • Non Voice Process

    Hyderabad, Andhra Pradesh

    Hiring for a Technical Support, US Process. Good English Communication & Trouble Shooting required ...

  • Non Voice Tech Support

    Hyderabad, Andhra Pradesh

    Hiring for a Technical Support, US Process. Good English Communication & Trouble Shooting required.Carry ADHAAR , resume and a passport size photograph. Venue: Knoah Solutions, Maximus towers 2A, 4th floor, Hitech City, Hyderabad Dec11to13,2017@10AM Experience: 0 - 4 years working experience desired Candidate should be willing to work in US Shifts. Candidates below 30 years age are eligible to apply for this job ...

  • Technical Support Role (voice)

    Vishakhapatnam, Andhra Pradesh

    *Answer and resolve the technical queries raised by customers. *Troubleshooting on Windows OS and Mac OS *Provide best service to the customers through inbound voice calls

  • Non Voice Process

    Vijayawada, Andhra Pradesh

    Hiring for a Technical Support, US Process. Good English Communication & Trouble Shooting required ...

  • Non Voice Process

    Vishakhapatnam, Andhra Pradesh

    Hiring for a Technical Support, US Process. Good English Communication & Trouble Shooting required ...

  • Non Voice Tech Support

    Pune, Maharashtra

    Expected to address customer challenges and queries through non voice support (chats) and ensure effective resolutions Age limit:30, Mandatory documents- resume, pic, aadhar, card,print out this job post

  • Quality Analyst

    Hyderabad, Andhra Pradesh

    *Evaluate agent's transactions as defined in the QA scorecard *Provide feedback to the associates to improve Quality scores *Participate in Client meetings for information exchange *Cascade inputs from the Client and process changes within team *1 - 5 Years of voice experience (International BPO) *Excellent Verbal & Written communication skills *Good logical reasoning & analytical skills *Ready to work in ...

  • Quality Analyst

    Hyderabad, Andhra Pradesh

    *Evaluate associate transactions as defined in the QA scorecard *Provide feedback to the associates as per the call quality guidelines to improve Quality scores *Participate in Client meetings for information exchange * Graduation is mandatory. * Min 1 year to Max 5 year BPO Experience (Inbound Voice) *Candidate must speak and understand any of these languages: TAMIL / MALAYALAM / KANNADA / GUJARATI / MARATHI , in ...

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