I Expert International

New Delhi, Delhi-NCR

Company details

Industry:
Customer Service/Call Centre
Number of workers:
49
Website:

Company Description

I-Expert-International Pvt.Ltd is was established in 2010 our registered office is located in Delhi Karol Bagh we are having the process which is running in domestic, and international Uk and Australia shift.

We are hiring 10th/12th/Graduated Fresher’s Customer Care Executives for International & Domestic Bops:
(Inbound/Outbound Voice Process verification activation, Collection Process, Retention Process,Customer Retention,Customer Resolution)

Job Duties:
• customer follow-up
• feedback - mails/phones ( communication channel)
• Answer calls and respond to emails.
• Handle customer inquiries both telephonic and by email.
• Manage and resolve customer complaints.
• Provide customers with product and service information.
• Update existing customer information.
• Follow up customer calls where necessary.
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output.
• Generate reports and perform backup operations.
• Keep information confidential.

Annual CTC:
INR 1, 00,000 - 1, 80,000

Job Criteria:
• Excellent Hindi and Average English Communication.
• Ability to face challenges.
• Follow-up with members.
• Outstanding grasping power.
• Excellent communication skills.
• High spirits to work in glamour industry.
• Coordination with Celebrities and New Talents.
• Business Development and revenue generation abilities.


Fast CAREER Growth with Us - LIFE is what you make it!
You can come for the Direct Walk-in on May and collect On-Spot Offer Letter based upon the selection.

Regards, Prateek Singhania
HR Manager - I-Expert-International
Mobile: +91 – 9S829S3488 99S834129

I Expert International

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