Firstsource Solutions Ltd

Chennai, Tamil Nadu

Company details

Industry:
Consulting Services
Number of workers:
49
Website:
http://www.firstsource.com/

Company Description

Firstsource is an innovative provider of customer-centric business process services. With a network of 48 delivery centers spread across US, UK, Philippines, India and Sri Lanka, Firstsource provides services to organizations in the Healthcare, Communication, Publishing, Banking, Financial Services and Insurance industries. The company’s services – Customer Management, Data Processing and Collections – complemented with best-of-breed processes, intellectual property (IP) assets, and quality of service help clients not only improve customer satisfaction but also reduce operational costs, record process improvements and more importantly focus on core competence.

Driven by the Rightshore delivery model with 70% employees located onshore and 30% offshore, the company ensures client proximity, better understanding of the domain as well as the market, and more effective communications so as to ensure delivery excellence.

Firstsource Solutions Ltd

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job postings

  • US Collection Associate

    Malad, Maharashtra

    Work Experience Graduate Fresher/ HSC +6 months of documented experience US Third Party Collection- Voice 5 days working./Night shift will be there 2 week offs. Good Salary plus unlimited incentives. Pick up and Drop Facilities available ELIGIBILITY: Graduate Fresher/ HSC +6 months of documented experience/ Collection experience will be an addedadvantage Graduate Fresher Age:18 to 40 years

  • Note: Experience: 0-5yrs HIRING FOR INTERNATIONAL PROCESS AT FIRSTSOURCE SOLUTIONS LTD POSITION SUMMARY CUSTOMER SERVICE A CSA/SR.CSR in this role deals with a number of incoming calls/chats, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. MINIMUM ELIGIBILITY: Minimum eligibility criteria ...

  • Customer Service Executive

    Bangalore, Karnataka

    JOB PROFILE A CSA/SR.CSR in this role deals with a number of incoming calls/chats, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. Minimum Eligibility: Minimum eligibility criteria to apply to this position: Age: 18 to 42 years of age Education / Qualifications: Minimum 10th Graduate (Except B ...

  • JOB PROFILE A CSA/SR.CSR in this role deals with a number of incoming calls/chats, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. Minimum Eligibility: Minimum eligibility criteria to apply to this position: Age: 18 to 42 years of age Education / Qualifications: Minimum 10th Graduate (Except B ...

  • Work Experience Graduate Fresher/ HSC +6 months of documented experience UK customer service 5 days working/Night shift will be there 2 week offs. Good Salary plus incentives. Pick up and Drop Facilities available ELIGIBILITY: Graduate Fresher/ HSC +6 months of documented experience Graduate Fresher Age:18 to 40 years

  • US Chat Process Associate

    Malad, Maharashtra

    Work Experience Graduate Fresher/ HSC +6mths exp Job Description US Shifts Chat process 5 days working./Night shift will be there 2 week offs. Good Salary with high incentives. Pick up and Drop Facilities available Internet /Broadband knowledge will be added advantage. ELIGIBILITY: SSC + 6 months of work experience. HSC/Graduate Fresher Age:18 to 40 years

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