Firstsource Solutions Ltd

Chennai, Tamil Nadu

Company details

Industry:
Consulting Services
Number of workers:
49
Website:
http://www.firstsource.com/

Company Description

Firstsource is an innovative provider of customer-centric business process services. With a network of 48 delivery centers spread across US, UK, Philippines, India and Sri Lanka, Firstsource provides services to organizations in the Healthcare, Communication, Publishing, Banking, Financial Services and Insurance industries. The company’s services – Customer Management, Data Processing and Collections – complemented with best-of-breed processes, intellectual property (IP) assets, and quality of service help clients not only improve customer satisfaction but also reduce operational costs, record process improvements and more importantly focus on core competence.

Driven by the Rightshore delivery model with 70% employees located onshore and 30% offshore, the company ensures client proximity, better understanding of the domain as well as the market, and more effective communications so as to ensure delivery excellence.

Firstsource Solutions Ltd

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job postings

  • HIRING FOR INTERNATIONAL VOICE PROCESS AT FIRSTSOURCE SOLUTIONS LTD POSITION SUMMARY CUSTOMER SERVICE VOICE PROCESS A CSA/SR.CSR in this role deals with a number of incoming calls/chats, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. KEY RESPONSIBILITES: o Answers incoming customer ...

  • HIRING FOR INTERNATIONAL VOICE PROCESS AT FIRSTSOURCE SOLUTIONS LTD POSITION SUMMARY CUSTOMER SERVICE VOICE PROCESS A CSA/SR.CSR in this role deals with a number of incoming calls/chats, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. KEY RESPONSIBILITES: o Answers incoming customer ...

  • HIRING FOR INTERNATIONAL VOICE PROCESS AT FIRSTSOURCE SOLUTIONS LTD POSITION SUMMARY CUSTOMER SERVICE VOICE PROCESS A CSA/SR.CSR in this role deals with a number of incoming calls/chats, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. KEY RESPONSIBILITES: o Answers incoming customer ...

  • HIRING FOR INTERNATIONAL VOICE PROCESS AT FIRSTSOURCE SOLUTIONS LTD POSITION SUMMARY CUSTOMER SERVICE VOICE PROCESS A CSA/SR.CSR in this role deals with a number of incoming calls/chats, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. KEY RESPONSIBILITES: o Answers incoming customer ...

  • Customer Service Associate

    Bangalore, Karnataka

    CUSTOMER SERVICE A CSA/SR.CSR in this role deals with a number of incoming calls, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. KEY RESPONSIBILITES : o Answers incoming customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the ...

  • DGM - Corporate Planning

    Bangalore, Karnataka

    Financial Planning Generate information to help management take decisions on short-term and long-term financial objectives, policies and actions Managing the entire budgeting exercise. This includes creating budgets for the entire company for the coming financial year which requires collaborating with different departments in the company. Forecasting on a rolling basis, preparing forecast for current ...

  • DGM - Corporate Planning

    Mangalore, Karnataka

    Financial Planning Generate information to help management take decisions on short-term and long-term financial objectives, policies and actions Managing the entire budgeting exercise. This includes creating budgets for the entire company for the coming financial year which requires collaborating with different departments in the company. Forecasting on a rolling basis, preparing forecast for current ...

  • DGM - Corporate Planning

    Mysore, Karnataka

    Financial Planning Generate information to help management take decisions on short-term and long-term financial objectives, policies and actions Managing the entire budgeting exercise. This includes creating budgets for the entire company for the coming financial year which requires collaborating with different departments in the company. Forecasting on a rolling basis, preparing forecast for current ...

  • DGM - Corporate Planning

    Shimoga, Karnataka

    Financial Planning Generate information to help management take decisions on short-term and long-term financial objectives, policies and actions Managing the entire budgeting exercise. This includes creating budgets for the entire company for the coming financial year which requires collaborating with different departments in the company. Forecasting on a rolling basis, preparing forecast for current ...

  • Financial Planning Generate information to help management take decisions on short-term and long-term financial objectives, policies and actions Managing the entire budgeting exercise. This includes creating budgets for the entire company for the coming financial year which requires collaborating with different departments in the company. Forecasting on a rolling basis, preparing forecast for current ...

  • A CSA/SR.CSR in this role deals with a number of incoming calls, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. MINIMUM ELIGIBILITY: Minimum eligibility criteria to apply to this position: o Education / Qualifications: o 12th o Graduate o Post Graduate (Except LLB / Chartered Accountant / MBBS ...

  • A CSA/SR.CSR in this role deals with a number of incoming calls, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. MINIMUM ELIGIBILITY: Minimum eligibility criteria to apply to this position: o Education / Qualifications: o 12th o Graduate o Post Graduate (Except LLB / Chartered Accountant / MBBS ...

  • A CSA/SR.CSR in this role deals with a number of incoming calls, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. MINIMUM ELIGIBILITY: Minimum eligibility criteria to apply to this position: o Education / Qualifications: o 12th o Graduate o Post Graduate (Except LLB / Chartered Accountant / MBBS ...

  • A CSA/SR.CSR in this role deals with a number of incoming calls, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. MINIMUM ELIGIBILITY: Minimum eligibility criteria to apply to this position: o Education / Qualifications: o 12th o Graduate o Post Graduate (Except LLB / Chartered Accountant / MBBS ...

  • Responsible for developing, implementing & administering the organizations rewards & benefits policies globally. This includes salaries & bonuses and other employee benefits Forecasting, budgeting and reporting on Total Rewards data. Prepare and present high level confidential reports to senior stakeholders. Work in collaboration with Talent Acquisition Team on offer fitments. Monitoring the organizations ...

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