fareportal

Guragaon, Delhi-NCR

Company details

Industry:
Tourism/Travel
Number of workers:
1200
Website:
http://www.fareportal.com

Company Description


FAREPORTAL's success, as the most innovative travel technology company, is a result of talented employees who think outside the box. We continue to look for talented individuals who want to excel in their areas of expertise. FAREPORTAL provides an ideal work environment for highly motivated and team-oriented people. Employees enjoy the ability to utilize their skills at a fast-paced technology company focused on the travel industry, headquartered in "Silicon Alley" in the heart of New York City.

We offer an attractive compensation package. We offer excellent opportunities for your creative ideas to blossom within a supportive teamwork environment.
If you are interested being part of a team which is helping reshape the direction of travel technology, we Look forward to hearing from you.

fareportal

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job postings

  • > Dealing with US/UK/Canada customers over the phone or email helping them to make the flight or hotel reservation. > Follow up with the existing customers. > Working on GDS ( Amadeus/ Sabre) > Making reservation for flights and hotel reservation. > Building rapport with the new customers and dealing with the existing customers ...

  • Inbound travel calling process CS & Sales travel calls from UK/ US customers. Selling Air, Hotel, Reservation and Vacation Packages to customers. Handling Post Booking queries like seat assignment / baggage inquiries/ date change / cancellations. First Call Resolution ...

  • > Making reservations for hotels post flight booking from us. > Working on different tools related to reservations > Making new bookings for US/UK customers > Maintaining trackers related to the bookings > Resolving queries related to the hotel bookings with the existing customers

  • > Making reservations for hotels post flight booking from us. > Working on different tools related to reservations > Making new bookings for US/UK customers > Maintaining trackers related to the bookings > Resolving queries related to the hotel bookings with the existing customers ...

  • To Collect / Recover the amount from the Customers who initiated charge back against the services purchased through us. Work on assigned case to recover the chargeback amount by contacting the customer either by phone or email and updating the TMS and daily PR sheet for ACB, CBN and MCB on a daily basis Ensure the FDCPA guidelines are strictly followed while attempting to collect. Following up on cases ...

  • Excellent communication skills in Spanish & English. Would be required to speak with Spanish & American people. Should be comfortable in working in excel, word and US shifts timings. Soft recovery to hard recovery when necessary after explaining the complete case detail to customer. Outbound initial client calls. 1st point of contact with CCH. Outbound/Inbound follow-up calls. Answering inbound calls from ...

  • GDS AUDIT EXECUTIVE- AQC

    Gurgaon, Delhi-NCR

    -Will QC the booking & rectify the issue to avoid passenger complain. -Minimize/eliminate company losses where amounts are undercharged from passengers. -Will assist in Automation of current Audit process and Sub processes ...

  • > Dealing with US/UK/Canada customers over the phone or email helping them to make the flight or hotel reservation. > Follow up with the existing customers. > Working on GDS ( Amadeus/ Sabre) > Making reservation for flights and hotel reservation. > Building rapport with the new customers and dealing with the existing customers ...

  • The ideal candidate should be a people manager with an ability to focus on process enhancement. Drive deliverables pertaining to key operational metrics. Manage overall team performance by liaising with the Assistant Managers and Team Leaders. Provides inputs to management about enhancing existing processes and drive process efficiency. Work as an individual contributor on ad-hoc projects with clear ...

  • The purpose of this role is to support the front line delivery for the strategic interface between HR business partners and business Operations by efficiently executing HR practices & services to the stakeholders & employees in the business. The role holder will be expected to execute employee engagement activities and various employee retention initiatives to align business objectives with employees ...

  • The purpose of this role is to have complete accountability for the application and administration of HR programs in partnership with business. To foster positive working relationships and team development to promote a collaborative highperformance work culture. To drive consistent policy administration as well as recognition & various employee engagement activities & retention strategies for the ...

  • LEAD CLOUD ENGINEER

    Gurgaon, Delhi-NCR

    Take operational ownership of the New Jersey/Texas data center infrastructure and its associated components and services (Wintel servers, Citrix, Linux, Storage, backups, etc.). Take ownership of our cloud operations in AWS and Azure. Participate in enterprise level projects from a data center and cloud perspective. Perform necessary analysis of the data center infrastructure and contribute to the design of ...

  • CISCO ENGINEER

    Delhi, Delhi-NCR

    Responsible for Maintenance, Administration & Troubleshooting of following UCCE component Cisco Unified Contact Center Enterprise Cisco Unified Communications Manager Cisco Voice Portal CUBE Router & Voice Gateway Cisco WebEx & Meeting Place Cisco Unity Server SIP trunk troubleshooting SQL Queries Contact centre Reporting. Cisco Jabber & Social Minor Basic Networking Basic Knowledge of Client Server ...

  • 1. Minimum 6 Months experience in any international Travel BPO. 2. Experience on any of the GDS-Amadeus/Sabre/Galileo/Other will be preferred. 3. Interacting with the Airlines / customers 4. Customer Service. 5. Willing to work 24x7 Benefits : 1. Free meal and both side transport. 2. Good Salary + Huge performance based incentives. 3. 5 Days working 4. Opportunity to work with captive unit (MNC ...

  • > Dealing with US/UK/Canada customers over the phone or email helping them to make the flight or hotel reservation. > Follow up with the existing customers. > Working on GDS ( Amadeus/ Sabre) > Making reservation for flights and hotel reservation. > Building rapport with the new customers and dealing with the existing customers ...

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