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117 jobs found for Customer Service / Call Centre / Operations / Data Entry in Bengaluru

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  • Job Description Responsibilities Keep abreast of the teams performance and ensure services are delivered in line with SLAs. Ensure overall team load is balanced and cases are assigned to consultants based on capacity and skill sets Identify challenges and suggest ways to overcome them Plan capacity and approve monthly roster Prepare and submit monthly shift allowance report Engage with our internal ...

  • Job Description Responsibilities Keep abreast of the teams performance and ensure services are delivered in line with SLAs. Ensure overall team load is balanced and cases are assigned to consultants based on capacity and skill sets Identify challenges and suggest ways to overcome them Plan capacity and approve monthly roster Prepare and submit monthly shift allowance report Engage with our internal ...

  • Job description Providing quality service to clients and enhancing customer experience through analysis and resolution of support cases. Roles & responsibilities Learn Product in depth (functional and technical) Analyze technical and functional cases and provide quality resolution in accordance with agreed customer metrics Have a fair and controlled backlog ensure outstanding cases are followed through ...

  • Job Description: • Provide support to global clients (Calls & Emailing) • Lead Generation & Follow-ups • Conversion of Leads • Ability to handle pressure and take multi tasking • Handle Customer request and provide satisfactory service Required Skills: • Excellent written and verbal communication • Candidate should be self-starter and quick learner • Fast learners with a passion to work as customer service executive ...

  • Experience : 5 to 6 years Qualification: * A computing/gaming related degree would be an advantage and Degree and above Experience required: * Extensive experience managing customer service/support teams

  • Required candidates must be B Tech/ B E and proficient in written as well as spoken in English language, in operating system windows/ NT/XP Configuration option & Brouser support , internet explorer trouble shooting, strong computer skills as well as basic hardware knowledge. B Tech/ B E in any discipline

  • Experienced Graduates in voice international for senior A2 Level for Infosys –UK process.... Any graduates with experienced in voice international process interested working with Infosys BPO Bangalore for senior CSR A2 level for UK process can apply. Wants candidates who can join immediately Salary -20k – 26k + incentives Experience -18 months -4 years Walk in to: Mpro Solutions Pvt Ltd No;44. B cross 5th block ...

  • Grupo Intercom, is European market leader in creating and developing internet-based businesses. In the past 15 years, we have created more than 45 online businesses, most of which are classifieds. Our goal at Grupo Intercom is to find profitable business models, which create exciting professional and personal opportunities for many people. For our rapidly growing internet classified business we hiring a ...

  • Urgent Openings for Customer Service Day shift only Females. Urgently require 40 numbers 2nd PUC/Graduate Fresh/Experienced candidates to work as Customer Service for day shift. Salary best in industry & Spot Offer Letter. Gender: Girls Only Qualification: PUC/Graduate Process: customer support Salary: 8k to 15k +incentives upto 30k. Shift Timings: 9:30 to 6:30 Day Shift Walk in to; MPRO SOLUTIONS #44,4th 'B' ...

  • Hiring graduate’s freshers & graduates experienced from international voice process for HR Backend process. Greetings from Mpro Solutions...!!!!!!! Job Description Mpro Solutions is right now hiring graduates freshers with excellent communication & graduates experienced from international voice process for HR Backend process. Candidates with excellent communication with maximum of 2 years in international voice ...

  • Hi, We are Solvato We are looking for Freshers /Experienced(Male-Female)interested to work in one of the growing BPO Companys. -->Domestic Voice Process -->Semi voice executive -->Collection executive. -->DATA ENTRY Shift: Day Shift About job Vacancies We have 200 Vacancies in our Company for Voice & Semi Voice Process We are Hiring Candidates for BPO Customer Care/call center Outbound Process Designation: customer ...

  • Deliver daily process reports timely and accurately Tracking and maintenance of the Axentis database Manage team production data to measure efficiency, productivity and utilization. Maintain daily quality data from QA, Client and internal QC. Provide analytical reports to management to support decision making Manage the online compliance training for Corporate Training Data mining and creation of ...

  • * Achieve targets of First Call Fix and Average Handling time * Assign ticket to appropriate 2 line support teams * Understand the SLA scope and close the tickets within timelines * Number of escalations averted by appropriate notification * Number of tickets resolved by service desk personnel * Generation of MIS report as per committed timelines * Conduct and achieve Customer Satisfaction Survey targets ...

  • Possess thorough knowledge of the Domain (Process/V&A as applicable) Design Training curriculum Develop Training material in the form of manuals and modules Conduct detailed V&A / Process training while keeping trainees alert and motivated Deliver training sessions in adherence with process manuals and rigid training schedules Provide weekly training updates and reports to the management as ...

  • Responsible for obtaining information regarding hazard insurance accounts by calling or recieving calls from the insurance agents. Follow up phone call with a designated contact person at the insurance company. Responsible for obtaining current insurance information and updating the system with the information provided by the insurance company. Bachelors Degree. Good Communication skills. Ability to ...

  • This position will report to the Training Department of the respective business and will be responsible for the following: *Conduct detailed Process training while keeping trainees alert and motivated *Develop Content and prepare process related documents and SOP to streamline the process *To deliver training sessions in adherence with process manuals and rigid training schedules *Provide weekly ...

  • OPENINGS FOR DOMESTIC AND INTERNATIONAL PROCESS IN LEADING MNC’S SERCO GLOBAL SERVICES Domestic & International process Locatation ; kudlugate, koramangala, hebbal, JP nagar Qualification : sslc , puc or any graduate Languages; Good English & any regional language AEGIS Domestic process Locatation ; kudlugate, koramangala, hebbal, JP nagar Qualification : sslc , puc or any graduate Languages; Good English & any regional ...

  • OPENINGS FOR DOMESTIC AND INTERNATIONAL PROCESS IN LEADING MNC’S SERCO GLOBAL SERVICES Domestic & International process Locatation ; kudlugate, koramangala, hebbal, JP nagar Qualification : sslc , puc or any graduate Languages; Good English & any regional language AEGIS Domestic process Locatation ; kudlugate, koramangala, hebbal, JP nagar Qualification : sslc , puc or any graduate Languages; Good English & any regional ...

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