customer Relationship management Ensure that in branch customer experience is world class through seamless service delivery, minimal wait time & service desk & proactive customer engagement Cross Sell banking products to walk-ins and while calling Core Responsibilities: Primary Responsibilities
Effective, Objective, Qualitative Call Monitoring Leverage Technology Best Practices Standardization Problem Incidence Reporting/Trending Identification of Process Gaps & Process Enhancements Client First Initiatives with Operation Units Productivity Enhancement Initiatives Provide strategic
To manage application support and maintenance operations to the satisfaction of the customer and meeting the agreed service levels and within the cost budgeted for providing the support. (1.) Ensure process effectiveness and continual service improvement (2.) Managing Cost of providing service
Below is the Key role 1. Build and maintain strong, long-lasting customer relationships 2. Ensure the timely and successful delivery of our solutions according to customer needs and objectives 3. Hotel Housekeeping 4. Man-Management 5. Client Management 6. Leading and motivating the team
programs Partner L&D Program Managers to leverage available solutions Create business specific interventions as and when required - responsible for effectiveness Coordinate with L&D Operations for delivery of the interventions and manage cost Day-to-Day Responsibilities: Work with Lead HRGs to ensure
Associate/Senior Associate -(Technical) Role: Associate/Senior Associate -(Technical) Keyskills: online chat operationsweb chatonline marketingonline saleschat operationschat back officechat non voicechat back office operationschat backend operations
practice content for internal and external use. • Manage the team members including the timelines, resources, tasks, deliverables and ensure consistent high quality on time on budget delivery. • Other responsibilities and key result areas will be assigned as required. 1. Open to other resources having Customer Interacting roles . 2. Thorough knowledge of Product Management and U&R activity in the Telecom ...
review daily reports and forward to the client.ïƒ¼ Attend daily review meeting with the site senior management teamReview all incidents/ breakdowns etc and report to client, if required.ïƒ¼ Implementation at site. ïƒ¼ Managing Team members to deliver
XML for modification of Windchill Minimum 3+ years of experience in Windchill customization (version 8 and above) Candidate must know BOM concepts & PLM-ERP integration concepts. Should be able to handle implementations single handedly Excellent Written and Communication Skills Capable of handling
requirements To be the Key contact for all problems and queries with specific business assigned. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients
We are looking for a Head Operations person for our client. Please go through the details below: From Pharma Industry. Handling Formulation & SPRAY DRY process. Having global operations experience Age below 50 years. The client is into manufacturing of Health supplements ...
5-12 years of industry experience in Security Incident Management (SIM) for large enterprise environment. Candidates with strong SOC L2/L3 engineering experience This role will require working in rotational shifts in 24X7 Security Operations environment. Strong knowledge of Digital Forensics &
• Should have very good innovative and execution abilities • Should analyze performance and activity indicators to identify improvement opportunities • Will act as a bridge between Top Management and the lower Management. • Should play a vital role of people management • Should have good experience 8
Graduate with minimum 4+ years of experience in branch banking operations having worked recently for at least 2 years as branch operations manager with a reputed bank. The desired candidate should have experience in customer centric banking operations and should be well versed in Finacle Core
Ensure profitability of the city & achievement of financial targets. Lead all the teams in the city - sales, marketing, operations and faculty, and ensure smooth cross-functioning among them. Responsible for smooth functioning and operations of city ...
1. Ensuring the Timely Delivery of ATMs and other Hardware in his/her area of operations 2. Assuring the Installations of ATMs as per the Installation Schedules . 3. Maintaining Delivery Data, Warranty Data and Warranty expiry Calculations 4. AMC Forecasting, Billing and Collection. 5. Staff