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3056 jobs found for Workforce Management Analyst Description

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  • customer demand and Citi’s financial objectives. The Workforce Analyst works cross-functionally to influence peers and Business Partners on decisions that impact the contact center’s performance. This includes, but is not limited to; resolving system outages by engaging the appropriate technology

  • Command Center operation and achieve / exceed goals and targets on a daily, weekly and monthly basis. Direct the workflow and activities of analysts to achieve optimum efficiency of the Command Center and resolution of issues as they arise. Interpret and instruct others on best practices and ensure

  • of cross-LOB Workforce Management practices Proven experience leading project initiatives General skills/attributes Excellent written and verbal communication skills Strong Experience in business analysis, reporting of business data, problem identification, resolution and root cause analysis Ability to team

  • Yes, 10 % of the Time Job ID: 16070305 Description About Citi Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range

  • Description J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $21.1 trillion of assets under

  • issues and industry practices · Working with Sorucing groups to release RFI and manage RFP responses · Driving RFP scoring and evaluation process · Selection of appropriate MSP partners · Manging MSP Operations and governance Business : Should have expertise’s of cross country Stakeholder management

  • issues and industry practices · Working with Sorucing groups to release RFI and manage RFP responses · Driving RFP scoring and evaluation process · Selection of appropriate MSP partners · Manging MSP Operations and governance Business : Should have expertise’s of cross country Stakeholder management

  • Role and Responsibilities Support (design/ modify) the monthly/quarterly reporting around revenue/expense, headcount, balance sheet, sales volume and new sales as per business requirements Assist in preparation of insightful, high quality Senior Management presentations Support ad hoc requests from

  • Role and Responsibilities Support (design/ modify) the monthly/quarterly reporting around revenue/expense, headcount, balance sheet, sales volume and new sales as per business requirements Assist in preparation of insightful, high quality Senior Management presentations Support ad hoc requests from

  • Role and Responsibilities Support (design/ modify) the monthly/quarterly reporting around revenue/expense, headcount, balance sheet, sales volume and new sales as per business requirements Assist in preparation of insightful, high quality Senior Management presentations Support ad hoc requests from

  • Role and Responsibilities Support (design/ modify) the monthly/quarterly reporting around revenue/expense, headcount, balance sheet, sales volume and new sales as per business requirements Assist in preparation of insightful, high quality Senior Management presentations Support ad hoc requests from

  • Role and Responsibilities Support (design/ modify) the monthly/quarterly reporting around revenue/expense, headcount, balance sheet, sales volume and new sales as per business requirements Assist in preparation of insightful, high quality Senior Management presentations Support ad hoc requests from

  • Role and Responsibilities Support (design/ modify) the monthly/quarterly reporting around revenue/expense, headcount, balance sheet, sales volume and new sales as per business requirements Assist in preparation of insightful, high quality Senior Management presentations Support ad hoc requests from

  • Role and Responsibilities Support (design/ modify) the monthly/quarterly reporting around revenue/expense, headcount, balance sheet, sales volume and new sales as per business requirements Assist in preparation of insightful, high quality Senior Management presentations Support ad hoc requests from

  • Role and Responsibilities Support (design/ modify) the monthly/quarterly reporting around revenue/expense, headcount, balance sheet, sales volume and new sales as per business requirements Assist in preparation of insightful, high quality Senior Management presentations Support ad hoc requests from

  • Role and Responsibilities Support (design/ modify) the monthly/quarterly reporting around revenue/expense, headcount, balance sheet, sales volume and new sales as per business requirements Assist in preparation of insightful, high quality Senior Management presentations Support ad hoc requests from

  • Role and Responsibilities Support (design/ modify) the monthly/quarterly reporting around revenue/expense, headcount, balance sheet, sales volume and new sales as per business requirements Assist in preparation of insightful, high quality Senior Management presentations Support ad hoc requests from

  • on different levels by focusing on trend analysis and different exposure methodologies Job Description Risk reporting organization is expanding in Mumbai. The role will be focused towards Market Risk and Legal Entity Risk Reporting for EMEA region. This position is at the Analyst level ...

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