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  • At least 5 years of design and development experience working with Hyperion Planning and Hyperion ESSBASE Detailed knowledge and experience of implementation of the out-of-the-box Oracle's Hyperion Workforce Planning

  • At least 5 years of design and development experience working with Hyperion Planning and Hyperion ESSBASE Detailed knowledge and experience of implementation of the out-of-the-box Oracle's Hyperion Workforce Planning

  • to identify areas of opportunity and make strategic recommendations Escalate trends and recommendations to leadership Lead efforts to execute changes to optimize service levels and staffing schedules Engage and build strategy within the workforce management functions Engagement with other business

  • Real-time monitoring of queues across multiple lines of business Making necessary adjustments to workforce management software to appropriately track the productivity of Call Center Agents Planning and scheduling off-phone events Analyzing real-time call trends and making adjustments to staffing

  • Real-time monitoring of queues across multiple lines of business Making necessary adjustments to workforce management software to appropriately track the productivity of Call Center Agents Planning and scheduling off-phone events Analyzing real-time call trends and making adjustments to staffing

  • and staffing gaps. • Ensures agents are schedule against interval demand • Provides reasonable, consistent and accurate reporting • Works with telephony team to understand, maintain, and improve call routing • Workforce Management Background of at least 1 year required • Excellent written communication skills

  • and staffing gaps. • Ensures agents are schedule against interval demand • Provides reasonable, consistent and accurate reporting • Works with telephony team to understand, maintain, and improve call routing • Workforce Management Background of at least 1 year required • Excellent written communication skills

  • and staffing gaps. • Ensures agents are schedule against interval demand • Provides reasonable, consistent and accurate reporting • Works with telephony team to understand, maintain, and improve call routing • Workforce Management Background of at least 1 year required • Excellent written communication skills

  • Primary Location: United States,Texas,Irving Education: High School Diploma/GED Job Function: Operations Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 16076120 Description Workforce Analyst These positions have day, mid-day to evening and overnight

  • This supports CIB Technology – India GSC for location and site issues along with defining and optimizing its workforce.The role will include the following activities: Analysis of workforce data and working with CIB Tech to capture plans and track progress and create decks for senior management audience ...

  • branch and corporate building security and customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, employment screening, security operations on a global basis and fraud investigations. The Global Workforce Screening Team Lead position

  • branch and corporate building security and customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, employment screening, security operations on a global basis and fraud investigations. The Global Workforce Screening Team Lead position

  • Primary Location: United States,Texas,Irving Education: Bachelor's Degree Job Function: Operations Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: Yes, 10 % of the Time Job ID: 16069353 Description Workforce Cap Sr. Analyst Citi’s Global Workforce Optimization

  • and blended process will be preferred. In Depth understanding of WFM concepts, and different methodologies Strong understanding of statistical concepts and display of analytical bent Strong working knowledge of workforce tool Excellent written and oral communication skills Hands on experience on ASPECT

  • and blended process will be preferred. In Depth understanding of WFM concepts, and different methodologies Strong understanding of statistical concepts and display of analytical bent Strong working knowledge of workforce tool Excellent written and oral communication skills Hands on experience on ASPECT

  • in this dynamic environment; Ability to close a deal or drive to a group decision Strong team player to represent Workforce Management and communicate with team members to determine global solutions, crossing business boundaries and international constraints BS/BA in related field or 2 – 5 years of related

  • Responsibilities: Following are key responsibilities for this available position: · Provide primary support to LOB’s in managing their recruitment process & current contractor population o Compile an accurate and comprehensive job description o Engage preferred suppliers on nature of role via the Beeline system o Obtain and present suitable candidates for interview o Work with LOB’s to prepare ...

  • Responsibilities: Following are key responsibilities for this available position: · Provide primary support to LOB’s in managing their recruitment process & current contractor population o Compile an accurate and comprehensive job description o Engage preferred suppliers on nature of role via the Beeline system o Obtain and present suitable candidates for interview o Work with LOB’s to prepare ...

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