International Voice Process - UK Expert in Service delivery Span of 20+ FTE's Drive Client SLA's & Deliverables Clients communication Drive Customer Satisfaction Productivity & Process improvement UK Shift
technologies to ensure successful implementations of new or changed systems Technical Requirements • Knowledge and experience with Avaya Aura 6.0 • Advanced knowledge and experience with Avaya Communications Manager Software, including CMS Reporting (admin and design), Call Accounting and Call Recording
for Voice Process *Candidate should be excellent in Hindi skills with local language and ability to read and understand English.. *Candidates should be ready to work 6days/week with 1 Week Offs (rotational) *Candidates should be able to translate English to Odia or Hindi. *should be flexible to work in All Eligibility Criteria: *Fresher & Experienced candidates (18-35years of age) *Undergraduates & Graduates, both ...
and Networking and will provide technical support for both Voice and Network Infrastructure. This individual must provide hands-on expertise to our voice and network systems in a production high-security, high-uptime environment. This requires an understanding of VOIP and VOIP Tools, centralized and automated
are completed. Maintain good rapport with all project stakeholders and ensure there is transparent communication with the business partners, virtual project team, service delivery functions and other project key stakeholders. Accountability: Business Process Transition Project Management: Delivery