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  • Opening with Tech Mahindra for Noida location. Responsible for call monitoring for Canadian voice process. Flexible with Rotational Shift. Both side cab till 25 km from the work location. 5 days working with 2 days rotational off. Good experience and knowledge of the QC tools ...

  • Maintain Quality of handled process Audit calls of agent & give feedback towards continuous improvement of process To be a team player with proactive approach to motivate agent ...

  • *Looking for a candidate with Tech Support experience *Should be from International Voice Process *Should be comfortable relocating to Hyderabad *Should be Comfortable working for US/UK Shift *5 Days Working *Telephonic Interview for Outstation Candidates

  • *Looking for a candidate with Tech Support experience *Should be from International Voice Process *Should be comfortable relocating to Hyderabad *Should be Comfortable working for US/UK Shift *5 Days Working *Telephonic Interview for Outstation Candidates

  • • Call barging/Call Monitoring • Email Transaction Monitoring • Giving F2F feedback • Prepare MIS/reports • Performing training need analysis. • Process improvement and Hands on experience on 7 Quality Tools. • Leading and participating in calibration sessions. Improving performance

  • • Call barging/Call Monitoring • Email Transaction Monitoring • Giving F2F feedback • Prepare MIS/reports • Performing training need analysis. • Process improvement and Hands on experience on 7 Quality Tools. • Leading and participating in calibration sessions. Improving performance

  • 8m -5 Yrs of minimum experience in US Healthcare AR A minimum of 2 Yrs work experience in AR Denials and FUP Good knowledge in US healthcare Good knowledge in understanding insurance denials Excellent communication and inter-personal skills Good voice and demonstrate professional demeanor via phone. Analyzing the AR and calling the insurance companies for checking the status

  • 8m -5 Yrs of minimum experience in US Healthcare AR A minimum of 2 Yrs work experience in AR Denials and FUP Good knowledge in US healthcare Good knowledge in understanding insurance denials Excellent communication and inter-personal skills Good voice and demonstrate professional demeanor via phone. Analyzing the AR and calling the insurance companies for checking the status

  • 8m -5 Yrs of minimum experience in US Healthcare AR A minimum of 2 Yrs work experience in AR Denials and FUP Good knowledge in US healthcare Good knowledge in understanding insurance denials Excellent communication and inter-personal skills Good voice and demonstrate professional demeanor via phone. Analyzing the AR and calling the insurance companies for checking the status

  • 8m -5 Yrs of minimum experience in US Healthcare AR A minimum of 2 Yrs work experience in AR Denials and FUP Good knowledge in US healthcare Good knowledge in understanding insurance denials Excellent communication and inter-personal skills Good voice and demonstrate professional demeanor via phone. Analyzing the AR and calling the insurance companies for checking the status

  • 8m -5 Yrs of minimum experience in US Healthcare AR A minimum of 2 Yrs work experience in AR Denials and FUP Good knowledge in US healthcare Good knowledge in understanding insurance denials Excellent communication and inter-personal skills Good voice and demonstrate professional demeanor via phone. Analyzing the AR and calling the insurance companies for checking the status

  • 8m -5 Yrs of minimum experience in US Healthcare AR A minimum of 2 Yrs work experience in AR Denials and FUP Good knowledge in US healthcare Good knowledge in understanding insurance denials Excellent communication and inter-personal skills Good voice and demonstrate professional demeanor via phone. Analyzing the AR and calling the insurance companies for checking the status

  • Quality Analyst / QA Specialist - (International Voice - Call Monitoring) - Night Shift Exp.: Minimum 1 year to Maximum of 4 yrs international call center or BPO exp. either in sales, retention, collections or customer service or technical support

  • To resolve assigned tickets in adherence to agreed SLA and quality standards of the company (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech

  • To resolve assigned tickets in adherence to agreed SLA and quality standards of the company (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech

  • Urgent opening going on for Quality Analyst for our international inbound Mac support. Designation: Quality Analyst Salary: Up to 20,000/- Section: Inbound Mac (Voice) Qualification-10+2 Criteria: • Candidates should have basic knowledge about computer. • Candidates should have excellent Benefits: • Fixed Salary. • No target. • Salary On time • Attendance Incentive 7,000/-(p.m) • Salary Account • Selection letters, letter of ...

  • of description): A Tax Analyst will be provided with the necessary initial training to equip them with the required knowledge. The knowledge they acquire in training will enable them to perform a detailed analysis of data provided by the client in the form of various financial statements and thus produce a tax

  • and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring) , regulatory requirements and company policies (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT) , rejected resolutions / Reopen Cases (5.) To update

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