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87 jobs found for Voice Coach

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  • Good knowledge about JavaScript,Python,HTML, Xpath, Ability to quickly understand how a web page is constructed and how navigation works,Should enjoy to solve problems and get it to work Eye for details, technical creativity, a bit of patience.Candidate must have good communication & presentation skill. Must have BPO Expr. Open to work in rotational shift. Job location Malad. Industry BPO/ITES/CRM ...

  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates from one bucket to another keeping business metrics in mind (NPS), Conducting classroom sessions on Pronunciation ...

  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates from one bucket to another keeping business metrics in mind (NPS), Conducting classroom sessions on Pronunciation ...

  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates from one bucket to another keeping business metrics in mind (NPS), Conducting classroom sessions on Pronunciation ...

  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates from one bucket to another keeping business metrics in mind (NPS), Conducting classroom sessions on Pronunciation ...

  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates Conducting classroom sessions on Pronunciation, Grammar & Soft Skills, Must have classroom training experience Good

  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates Conducting classroom sessions on Pronunciation, Grammar & Soft Skills, Must have classroom training experience Good

  • 1. Floor Support Call Monitoring & Feedback 2. Improve Customer Experience via regular Training and Coaching of Floor Agents 3. BQ Management 4. Reduction of Communication and Soft Skills related Customer Complaints/ Blogs 5. Conducting TNA/RCA, create and execute action plans; give inputs for NHT 1. Minimum 1 Year as a Voice Coach 2. Graduation or Equivalent 3. Should be from BPO Background Specialized ...

  • in terms of C-Sat (customer service) scores Motivating the advisors to improve their service and voice quality and reiterating its importance. Introduce effective means to improve customer satisfaction. Proficient in identifying gaps in the skills set of the advisors and conduct refresher /remedial Excellent communication skill. Must have managed V&A or Soft skill training for MNC BPO/KPO/Captive ...

  • in terms of C-Sat (customer service) scores Motivating the advisors to improve their service and voice quality and reiterating its importance. Introduce effective means to improve customer satisfaction. Proficient in identifying gaps in the skills set of the advisors and conduct refresher /remedial

  • in terms of C-Sat (customer service) scores *Motivating the advisors to improve their service and voice quality and reiterating its importance. *Introduce effective means to improve customer satisfaction. *Proficient in identifying gaps in the skills set of the advisors and conduct refresher /remedial

  • The applicant must have minimum of 1 year of Voice and Accent/ soft skill training experience with MNC BPO / KPO on papers. Must be flexible to work in US shift. Should be flexible to travel to Malad - Mumbai. The Coach will be responsible for evaluating agents to ensure that communication Must have minimum of 1 year of Voice and Accent/ soft skill training experience with MNC BPO / KPO on papers. Must be ...

  • Directors to partner with teams as needed in providing the following: Leading and coaching the organization in its Agile adoption and promoting delivery of business value; Teach and Coach Agile practices and values within the organization; Coach employees and stakeholders understand and enact Scrum

  • Directors to partner with teams as needed in providing the following: Leading and coaching the organization in its Agile adoption and promoting delivery of business value; Teach and Coach Agile practices and values within the organization; Coach employees and stakeholders understand and enact Scrum

  • Directors to partner with teams as needed in providing the following: Leading and coaching the organization in its Agile adoption and promoting delivery of business value; Teach and Coach Agile practices and values within the organization; Coach employees and stakeholders understand and enact Scrum

  • 1) Teaches acting principles and techniques to individuals or groups: Conducts readings to evaluate student's talent. 2) Adapts course of study and training methods to meet student's need and ability. 3) Teaches enunciation, diction, voice development, and dialects, using voice exercises, speech

  • Directors to partner with teams as needed in providing the following: Leading and coaching the organization in its Agile adoption and promoting delivery of business value; Teach and Coach Agile practices and values within the organization; Coach employees and stakeholders understand and enact Scrum

  • Voice coaching /Classroom Training and handling floor support activities. Training in English Grammar, VNA, Subject-verb agreement, Vowels and consonants sounds, Pronunciation, etc. Monitoring and Feedback for Calls/ Emails/ Chat and voice. Conduct Refreshers/Has worked on CSAT scores. TNA/TNI Should have excellent communication skills. Should have minimum 5 yrs experience in VNA training and Floor support ...

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