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  • Voice & Accent Trainer EXP in V n A Training in BPO EXP in Soft Skills, communication Training Content Creation skills Excellent Comm & Presentation Skills Facilitation Skills Soft Skills, Accent Skills V n A Trainer Soft Skills & basic grammar Exp in Presentation & PPT's Excellent communication - Written & Verbal Ability to work under pressure Time Management Interpersonal skills Team work

  • Conducting effective voice and accent neutralization & Culture trainings for NHTs & On Floor Agents Conduct training on skills sales, customer service, etc. Floor Support Training/Call Monitoring & Feedback Conduct Voice profiling for New Hire candidates (Walk In Interviews, Vendor Drives &

  • Conducting effective voice and accent neutralization & Culture trainings for NHTs & On Floor Agents Conduct training on skills sales, customer service, etc. Floor Support Training/Call Monitoring & Feedback Conduct Voice profiling for New Hire candidates (Walk In Interviews, Vendor Drives &

  • Conducting effective voice and accent neutralization & Culture trainings for NHTs & On Floor Agents Conduct training on skills sales, customer service, etc. Floor Support Training/Call Monitoring & Feedback Conduct Voice profiling for New Hire candidates (Walk In Interviews, Vendor Drives &

  • task with regard to the role that is played. - Overall must have ability to work with a team with willingness to learn and drive to achieve. - Proactive and focused on Metrics. - Content Development: Culture - UK, US, Voice and Accent, Email etiquette, Business Communication, Business Etiquette, . Excellent presentation and organizational skills. . Excellent verbal and written communication skills. . Quantitative and ...

  • task with regard to the role that is played. - Overall must have ability to work with a team with willingness to learn and drive to achieve. - Proactive and focused on Metrics. - Content Development: Culture - UK, US, Voice and Accent, Email etiquette, Business Communication, Business Etiquette, . Excellent presentation and organizational skills. . Excellent verbal and written communication skills. . Quantitative and ...

  • Voice coaching /Classroom Training and handling floor support activities. Training in English Grammar, VNA, Subject-verb agreement, Vowels and consonants sounds, Pronunciation, etc. Monitoring and Feedback for Calls/ Emails/ Chat and voice. Conduct Refreshers/Has worked on CSAT scores. TNA/TNI

  • Voice coaching /Classroom Training and handling floor support activities. Training in English Grammar, VNA, Subject-verb agreement, Vowels and consonants sounds, Pronunciation, etc. Monitoring and Feedback for Calls/ Emails/ Chat and voice. Conduct Refreshers/Has worked on CSAT scores. TNA/TNI

  • Voice coaching /Classroom Training and handling floor support activities. Training in English Grammar, VNA, Subject-verb agreement, Vowels and consonants sounds, Pronunciation, etc. Monitoring and Feedback for Calls/ Emails/ Chat and voice. Conduct Refreshers/Has worked on CSAT scores. TNA/TNI

  • Voice coaching /Classroom Training and handling floor support activities. Training in English Grammar, VNA, Subject-verb agreement, Vowels and consonants sounds, Pronunciation, etc. Monitoring and Feedback for Calls/ Emails/ Chat and voice. Conduct Refreshers/Has worked on CSAT scores. TNA/TNI Should have excellent communication skills. Should have minimum 5 yrs experience in VNA training and Floor support ...

  • Voice coaching /Classroom Training and handling floor support activities. Training in English Grammar, VNA, Subject-verb agreement, Vowels and consonants sounds, Pronunciation, etc. Monitoring and Feedback for Calls/ Emails/ Chat and voice. Conduct Refreshers/Has worked on CSAT scores. TNA/TNI Should have excellent communication skills. Should have minimum 5 yrs experience in VNA training and Floor support ...

  • Voice coaching /Classroom Training and handling floor support activities. Training in English Grammar, VNA, Subject-verb agreement, Vowels and consonants sounds, Pronunciation, etc. Monitoring and Feedback for Calls/ Emails/ Chat and voice. Conduct Refreshers/Has worked on CSAT scores. TNA/TNI Should have excellent communication skills. Should have minimum 5 yrs experience in VNA training and Floor support ...

  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates Conducting classroom sessions on Pronunciation, Grammar & Soft Skills, Must have classroom training experience Good Reporting Skills - Should be able to create basic reports on Excel and PPT Soft Skills training/Behavioral ...

  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates Conducting classroom sessions on Pronunciation, Grammar & Soft Skills, Must have classroom training experience Good Reporting Skills - Should be able to create basic reports on Excel and PPT Soft Skills training/Behavioral ...

  • Responsibilities Auditing calls and sharing feedback to improve customer experience Sessions to help enterprise support engineers become better with language and soft skills Attending reviews with business to share weekly results and achievements Understanding the training needs for your accounts and coming up with appropriate action plans Share daily, weekly and monthly reports with the ...

  • Responsibilities Auditing calls and sharing feedback to improve customer experience Sessions to help enterprise support engineers become better with language and soft skills Attending reviews with business to share weekly results and achievements Understanding the training needs for your accounts and coming up with appropriate action plans Share daily, weekly and monthly reports with the ...

  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates from one bucket to another keeping business metrics in mind (NPS), Conducting classroom sessions on Pronunciation, Grammar & Soft Skills, Must have classroom training experience TNA/TNI Exposure (should be able to conduct TNA ...

  • A good understanding and knowledge of the right accents. 6. Ability to hold the interest and attention of those seeking training. 7. Self-confidence coupled with the ability to infuse confidence in others. US Accent Mandatory Excellent Comm. & Presentation Skill Flexible with Faridabad and Gurgaon location

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