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  • Designation :Process Trainer (Telesales) Eligibility : Any Graduates / Diploma Holders / HSC passout B.E / B.Tech graduates can also apply Experience : 2 - 4 yrs in Training Good Communication skill Key Result Area : Conduct new joiners training Refresher Training Process & Sales Training

  • and language used is at acceptable standards. Remote (using verint) and side by side/live call monitoring to be conducted, providing detailed feedback to the advisor. Responsible to coach the agents and to develop their communication styles & customer service skills (include sentence construction, grammar, Must have minimum of 1 year of Voice and Accent/ soft skill training experience with MNC BPO / KPO on ...

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