of the business Plan for selection and usage of various available technologies to connect, assist internal and external customers and accept responsibility for its operations, performance and usage Establish a medium term strategy designed to maximize the use of IT systems and services
for known / very common issues / planned downtimes. Managing workload It is expected that L1 Specialists manage your day to day tasks effectively ensuring that work is completed according to priority and completed within the agreed Service Level Agreements (SLAs) and with appropriate supervision from L2, Experience Experience working in an L1 role (Minimum of 2 years) Skype for Business Previous experience ...
The Service Desk Technician is responsible for handling first level support of service requests. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. Essential Duties and Responsibilities: IT Support relating
Job Title: Service Desk- IT Location: Bangalore Shift: 24*7 Shift Experience 1 to 3 years. Job Description Required service desk profiles with knowledge of ITIL, ticketing system knowledge (My Oracle Support, Remedy, etc), strong communication skills. Candidates are required to work
Position : System Engineer Department : IT Qualification : Any Graduate Experience : 2-3 Yrs. relevant experience Job Location : Aurangabad What the candidate should do (responsibilities & work area): Curious to get to know the systems, services and infrastructure within a global