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  • resolutions / Reopen Cases (2.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/ participation in hiring drives (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans ...

  • resolutions / Reopen Cases (2.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/ participation in hiring drives (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans ...

  • and Written) Should have a great customer handling skills Able to handle unforeseen situations Can drive HCLs value and its methodology (1.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (2.) Work on value adding activities

  • customers Proven VoIP enabled (1.) To recommend client value creation initiatives and implement industry best practices (2.) To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and deliver risks are mitigated (3.) To gather specifications

  • creation and presentation of responses for client RFPs; Present the technical solution to clients in RFP presentationsAid in expanding the currency value of the whole Practice groupWork with the global distributed teams to execute projects and practice initiativesBe a thought leader in emerging

  • Job Description for SAP Basis Migration Consultant Exp- 7-9 yrs Work location - Pune Need Immediate joiner ECC6, EHPI upgrade and migration Experience in installing SAP (4.6 and higher) following standard installation procedure. Experience in SCM/APO , BI administration and system copy preferred

  • Job Description for SAP Basis Migration Consultant Exp- 7-9 yrs Work location - Pune Need Immediate joiner ECC6, EHPI upgrade and migration Experience in installing SAP (4.6 and higher) following standard installation procedure. Experience in SCM/APO , BI administration and system copy preferred

  • Job Description for SAP Basis Migration Consultant Exp- 7-9 yrs Work location - Pune Need Immediate joiner ECC6, EHPI upgrade and migration Experience in installing SAP (4.6 and higher) following standard installation procedure. Experience in SCM/APO , BI administration and system copy preferred

  • implementation of their chosen Replicon solution Oversee the successful implementation/configuration of Replicons product suite for each customer account by working with an Implementation Specialist Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal

  • implementation of their chosen Replicon solution Oversee the successful implementation/configuration of Replicons product suite for each customer account by working with an Implementation Specialist Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal

  • implementation of their chosen Replicon solution Oversee the successful implementation/configuration of Replicons product suite for each customer account by working with an Implementation Specialist Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal

  • implementation of their chosen Replicon solution Oversee the successful implementation/configuration of Replicons product suite for each customer account by working with an Implementation Specialist Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal

  • implementation of their chosen Replicon solution Oversee the successful implementation/configuration of Replicons product suite for each customer account by working with an Implementation Specialist Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal

  • solutions ? Must have a proven record of delivering technical solutions ? Having a MCSD/MCSE//MCAD certification is a plus. The role is based primarily out of Hyderabad with limited travel and requires collaboration in virtual teams with consultants globally ...

  • that there is an adequate supply of trained manpower in the said technology and delivery risks are mitigated. (3.) To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology. (4.) To architect| design and develop [through team] solution for product ...

  • Unica based on campaign specifications document o Understand concepts regarding outbound campaigns o Apply business logic to select customer base for campaigns o Assign channels (Direct Mail, Email, SMS etc)to customer segments to ensure maximum response rate • Deploy campaigns in UAT and production

  • etc., understanding on how different sector financial parameters and performance metrics based on finance, etc. Client interaction and client management based on the research requirements Keep updating on research methodology and various databases and their application in the research work Ability

  • Experience: 3 to 8 yrs Location: Kolkata Experience in PRPC base product with good hands on experience in integration services such as web services, JMS, MQ series and frameworks. Hands on experience in OOAD, architecture definition. Working experience on database SQL programming . Experience

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