Working as Working experience over on Chinese language technical support . able to troubleshoot 1st level technical problem. Working experience on ticketing tools to assign ticket to technical team. Good comm skill over English language
1 to 2 years of total exp Open to working in night shifts and weekend shifts Basically we are looking for good verbal and written communication skills. Experience working in technical support environment involving night shifts and phone support. Knowledgeable in UNIX/Linux (not mandatory) Should
3. Good professional proficiency on English to provide tech support to international customers. 4. Domain - Technical Support 5. Comfortable to work in 24X7 shifts 6. Understanding of Microsoft Windows Operating System (OS) and MS office, Team viewer 7. Candidate must be proficient
Responsibility: To provide technical support to clients via Email, Chat and Telephone. Troubleshooting Hosting Server / Email / Database issues and other technical issues To use, create and update knowledgebase articles for effective technical support to client To coordinate with Data Basic Requirements: Graduate (B.Sc.IT / BCA / BE / B.Tech preferred) with minimum 60% marks in all standards (10th, 12th & Graduation ...
Package: Best in industry, Criteria: â€¢ Should have minimum 06 to 2 years of experience in Technical support (international voice process) â€¢ Excellent verbal and written communication and interpersonal skills. â€¢ Troubleshooting Knowledge on Windows platform â€¢ Should have excellent
team, reaching solutions that are mutually beneficial to customers and Replicon. Key Responsibilities: Provide pleasant and professional customer service and technical support to current and potential customers of Replicons product suite and related environment via telephone, FTP, remote dial-up
3-4 years of industry experience in providing application/technical support. Excellent problem solving capability, thinking and Analytical Abilities. Working knowledge of Windows 2008 and SQL Server 2005/2008 and other Microsoft tools. Basic SQL query writing and understanding. Knowledge of Stored
Key Job Description/Responsibilities 24 X 7 – L1 support for diversified technology like Windows, Internet Browser and other client applications running on Java and MSSQL database Manage and support client call and provide solution to end user for their issue and query Troubleshoot and analyze