- Provide technical leadership to customer support & Tier 2 support teams Resolve complex sales or technical issues via phone, email and varied media portals, accurately communicatingtechnical information to varying skill and comprehension levels of customers in a professional and supportivemanner that cannot be solved by Tier
internal staff via telephone 1st line support - troubleshooting of IT related problems from in-house software to hardware, such as Blackberrys, Laptops, PCs and Printers Troubleshoot basic network issues Escalate unresolved calls to the L2 support team Log all calls in the Service Desk Call Logging system
We are hiring for International BPO for role of Technical Support Voice Profile in Windows OS and Mac OS. Job Description: - Responsible to provide technical support assistance to UK/US customers. Responsible for Windows and MAC troubleshooting Responsible to troubleshoot the technical issues Experience: - Minimum 1 year experience Job Location- Janakpuri West Delhi Salary: -15k - 30k cab available Meal ...
Technical Sales/Support Executive (Voice) Janakpuri, New Delhi POSITION: Technical sales/Support Exp: 6 Month -1 Year / Fresher JOINING: Immediate Work Location: Janakpuri Job Description: * Responsible for answering calls politely and professionally from international clients ...
Technical Evaluation of Bid Documents for Railway Projects prior to submission of Tender. Technical Proposal Engineering. Interdepartmental Coordination. Technical Report Writing. Site Surveys Working knowledge of Railways/ Metro/ Design/ Construction. Market Knowledge. Expected to have contacts
Post: Customer Support Engineer Exp: 0y To 2y Salary: 10k-20k Qyalification: Graduated Preferred: Male cabdidate Skills: · should have knowledge of access control/CCTV/ attendance system. Knowledge of Windows, XP, Vista and general desktop support issues Knowledge of DNS, TCP/IP and other
Sales Generation- Pharma Inspection Machines and Achieve Goals In Hyderabad Region New market development & promotion. New Customer devel. Techno Commercial support. Customer Satisfaction and Retention Market Analysis Commercial forms. Industry Industrial Products/Heavy Machinery functional