*Handling calls and resolving the queries. *Should be flexible to work in rotational shifts. *Provide Back end services to Clients *Engaged in handling inbound calls of different business Units. *Provide World Class Customer Service ...
in Rotational Shifts iii). Should be ready to work in voice support. and have basic Technical knowledge. Transportation Facility: ONE way cab facility. Job Description: . . Take calls from Global customers and initiate the right response to them, positively and professionally . Provide remote solutions
Process :International voice, SALARY : 2.4L p/a To 2.6L Shift Allowance : Min 3k to up to 6k P.M Experience : 0 to 1 yr Work Location : Bangalore Education : Graduation Engaged in handling calls of Enterprise & different business units (Internal & External) Ability to work effectively
causes and recommend solutions to correct common failures Escalates complex problems to the Remote Support Engineering staff or Field Engineering Typically provides technical support for Internal and External customers Escalates complex problems to higher level of expertise within organization