Position: L1 Analyst/Sr Analyst Experience: Min 6months in (Technical Support International) Job Location: bangalore Excellent Communication Skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Basic technical knowledge of PCs
of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees Key Qualifications: Experience 1 to 3 Years (handling calls) Education PUC & Above Excellent verbal and written communication. Willingness and ability to work in shifts (24 x
and professionally . Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand . Manage end to end all calls logged, providing regular updates to customers on call status . Complete follow-on actions as appropriate . Work to achieve individual
the telephone, via email or other communication modes, within a wide area of product technicalities. - Analyze customer reported information to identify problems and concerns. - Perform problem research and testing when necessary. - Deliver high quality and timely resolutions to problems. - Initiate EDUCATION and EXPERIENCE REQUIREMENTS - Bachelor's in Computer Science, Information Technology, related Technical ...
to e-mails. Identify customers needs, clarify information, and provide solutions and/or alternatives. Job Location- Kadugodi, Bangalore Proposed Salary- 15000(NTH) Shift- General (6 days; 9 hours) Transport provided Hindi, English and Any other regional language
* Troubleshoot users' networks, equipment, software and services over the phone and with remote control * Assists with technologies. * Provides the initial point of contact for technical support of hardware, systems, sub-systems and/or applications
applications (Excel, Word, PowerPoint) *Previous work experience with a Technical Support company would be desirable but is not mandatory. *Should be flexible to work in 24/7 Shifts. *Should be willing to work in Voice Based process ...
Experience Needed : Candidates who are Fresher's / Recent Graduates / Candidates with backlogs or relevant Experience can also apply. Experience in International BPO / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply ...
B. Com/ BCA/ B. E/ B. Tech/ 12th(With excellent communication)) (B. E/ B. Tech preferred most) Experience: (0-1) year in Technical support/ International Voice Process Salary: 17000/ - Age Limit: 20-30 Shift: (Day/ Night) Skills: Should have Excellent Communication in English Should have basic
except technical (BA/BBA/BCOM/BSC). 3. Salary Upto - 1.6 Lacs International Customer Service (Australian Shifts): 1. Receive calls from customers and resolve queries. 2. Candidate should have excellent communication skills. 3. Candidate should be able to handle pressure. 4. Salary Upto - 3.5Lacs