at all times. Ensure timely updates and escalations are made to Senior Manager at all times. Ensure Standard Operation Procedure documents are kept up to date at all times. Incident and Service Request Management Ensure a speedy resolution of all incidents and providing timely and accurate feedback
Phone support experience necessary Technical helpdesk or technical call center experience is necessary Disciplined, systematic problem solving skills required Hands-on work experience with the following: Windows Operating systems Clients: Windows7, Windows Vista, Windows XP, Windows 2000 Servers ...
the software, schedule rollouts and provide support post rolloutCreate SOPs and knowledge managementSkill Set Required:IBM SurePOS ACE Electronic Payment Support (EPS)IBM Store Integrator Graphical User Interface (GUI)ICEsoft AS e-Lite BrowserIBM 4690 Operating System (OS)IBM Data Integration FacilityStore
and manage time and resources efficiently and effectively. Ability to work independently and be resourceful is required. Must be comfortable working in an extremely fast-paced environment and maintain sensitivity to personnel and corporate concerns. Industry Legal functional Area IT Software-
Employment Reference Checks, Notice Period Negotiations, etc till joining. 14. Achieving the assigned target as per the role 15. Upgrading yourself for client handling and team management. Excellent English communication skills (verbal and written) Well versed with basic computer skills Internet, accessing mails, MS-office etc. Active and confident Qualification :- We are hiring Graduates and Post-graduates ...
Infrastructure Skills Required Should have worked on at-least 2 business process re-engineering projects Proven experience of Professional Project Management Concepts and practices Use of Project Management Tools and Techniques Experience in modeling tools like Visio, Blue works or any other Proven oral, written
This is a challenging opportunity for developers to work in an enterprise platform alongside system/business analysts, database administrators and business project teams in order to contribute to the platform objectives. This platform is based on vendor product - Eagle PACE and STAR. Key
and technology delivery experience Experience of mapping business requirements to software applications Basic essential understanding of infrastructure landscape databases, webservers (IIS preferably) etc. Business / Interpersonal Skills Strong customer focus with ability to manage customer expectations