E-Mail Technical Help Desk Services support. Handling emails / chats resolving technical issues for end users. Testing and evaluating new technology; Skills and knowledge Knowledge of customer service principles and practices; Effective listening skills; Multi-tasking capabilities; Problem Competencies Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively ...
Network Engineer - NOC Competencies Understanding of ISP network Topology and Concepts in logical troubleshooting Mandatory Skills Network Fault Analysis Logical connectivity of WAN Process Adherence Administration Administration
and the service delivery to our business stakeholders. Technology qualification - 8-12 years of total industry experience - 5-8 years of hands on production support lead experience on UNI:@Solaris / Linux) platforms - 5-8 years of experience with UNIX scripting tools such as Shell or Perl scripts - 5-8 years
JPMorgan Chase is a leading global financial services firm with assets of $1.2 trillion and operations in more than 100 countries. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. Under the JPMorgan, Chase and Bank One brands, the firm serves millions of consumers in the and many ...
successfully Liase with other IT departments as and when necessary Understand and follow correct escalation procedures Ensure all non-Trouble Ticket work is relayed to the team leader Experience: Previous technical knowledge of support systems Previous customer service delivery of technical systems Technical
Development/Maintenance of web based .Net applications to support automated reporting Creation and modification of scripts to land data into the MIS analytical repository Development and modification of SQL Scripts to support new reporting capabilities Extract, Compile & Analyze data for adhoc
Oracle Upgrade Data retention strategy and implementation DB Tech Refresh Should have worked as a DBA for minimum 7 years, with total IT experience between 7 – 10 years. Experience of working with specific applications and knowledge of application delivery is expected. Should have experience as a DBA
information, insights and recommendation to senior management and partners using MS Office (i.e. PowerPoint, Word, and Excel); - Partner with internal teams to support business execution Qualification - Bachelors in Engineering (or equivalent quantitative fields) with or without MBA, Masters in Statistics ...
presentation skills. Ø Ability to work well independently or as part of a team, adaptable to changing environments with strong interpersonal skills Ø Willing to travel as required in support of the business needs. Ø Comfortable in a dynamic work environment where individual initiative and accountability
with the full spectrum of global stakeholders and colleagues Support all environments (Development, Staging and Production) : Bachelor's or Master's degree in Computer Science, Information Systems, or a related field, or equivalent work experience 12+ years experience and experience in developing enterprise