Understanding clients needs and providing them best services Acquisition and retention of clients. Giving Services to the acquired Clients. Require a Team Player and Result Oriented Candidtae having Good Experience in Team Handling Industry Banking/Financial Services/Broking functional Area
Maintain AHT, SLA, Handle a team of 30/60 Agents. Maintain Roster, managing attendance. Establish defined quality standards for work. Sharing all reports with the concerned persons. client coordination. Industry BPO / Call Centre / ITES functional Area ITES, BPO, KPO, LPO, Customer Service ...
Customer Service, Operations Job Role Team Leader -(NonTechnical) Keyword People Management Skills Coaching Customer Service Team Leading Communication Skills Performance Management Verbal Communication Good Written communication skills - Proficiency in MS Office applications - espe Job Type Permanent
. Team Management * Manage a team of 15 to 20 FTEs * Ensure team meets stipulated Timelines and Service level Agreements. Performance Review & Appraisals Ensuring Weekly & Monthly review of the Team Performance & feedback thereof is given * Actively manage staff on a regular basis to ensure all
Responsible for motivating FOS team as well as maintaining productivity of his/her team. Provide any training that team members need,Communicate clear instructions to team members. Listen to team members' feedback, Be committed and maintain integrity. Key Responsibility Responsible for assisting Branch
Identification of Individual strengths & areas of improvements; interests. Develop and bring the low performers up the learning curves. Responsible for call monitoring and providing coaching and feedback to the team member. Ensure that team earns high CSAT score. Build long-term relationships with customers
Operations Job Role Associate / Sr. Associate ? (Non ?Technical) Keyword Team Leading Real Estate Tele - Sales Inbound Calls Handling outbound calls followup Tele - Marketing BPO and KPO and LPO Outbound Calling call center customer care Inbound Calls Handling Job Type Permanent
Industry Automobile / Auto Anciliary / Auto Components functional Area Sales, Retail, Business Development Job Role Sales Executive/Officer Keyword Sales Business Development Direct Channel Sales Team Management District Sales Target achievement Sales planning & forecasting Job Type Permanent
Good Communication skills is a must Should have good user handling skills Good Knowledge of Internet/Mail configuration Microsoft Outlook/Blackberry Good Knowledge on Smart Phones/Devices Team playing skills Should have experience in Remote Support Knowledge of incident management Very Good
1. This role requires a level of technical experience and interpersonal skills to be able to work effectively with commercial staff, technical strategy and architecture staff. 2. Experience with migration projects from Silverlight to HTML5. Strong experience with Mobile and cloud application 3. Liaising directly with internal and external business users and providing 2nd/ 3rd line support on the .net ...
Required Team Leader (Female) to work at Delhi Ncr Requirements: - Excellent written and spoken communication skills - Minimum one year of experience of running and managing teams - Experience in call center/bpo prefered Job Location: Noida, Near To sector-16 Metro Station Normal Day Shift (No 1. Calling, 2. customer service, 3. voice, support Candidate with good customer 4. service skills would be preferred
Good in Team handling. Must Have Handle A Team size of 30-45 People. Planning, implementing & monitoring deliverables for the teams reporting to him/her. Candidate Must Be Graduate Should Be Ready To Work in RotationalShift Industry Media / Entertainment / Internet functional Area Design ...
management 5. Operations Management Industry BPO / Call Centre / ITES functional Area ITES, BPO, KPO, LPO, Customer Service, Operations Job Role Team Leader -(NonTechnical) Keyword BPO Team Leader Team Leader BPO BPO Team Leader bpo tl bpo team manager tl bpo tl call center Operations Team Handling