Ownership for the teams overall performance. Meeting targets for both performance and productivity metrics Ensured SLAs were met. Mentoring and Performance improvements of Team members Attendance and attrition control of the team including Leave management Facilitate & co-ordinate training
and Standards. 3. Assist in the development of standardized content management processes, procedures, and strategies. 4. Advocate for the Customer Service associates needs during new initiative project planning. Partner with multiple stakeholders across functions to propose and advocate for effective
group leaders to discuss documentation content Prepare information for publishing Evaluate industry tools and trends Work with project managers and engineers to improve the usability of documentation Troubleshoot help systems as they are integrated into products Research new solutions to improve
In this job you will be reviewing online search results in order to improve their content and quality. You will be required to provide feedback and analysis on content found in search engine results and provide ratings on their relevance to the search terms used. Another aspect of this role What are the main requirements for the job? • You must be fluent in written and verbal English • You must be living ...
Training Lead Reports to Zonal Training Manager Location-Vijayawada Telgu language is mandatory 1.Completion of training needs analysis. 2. Ownership of a portfolio of training courses, ensuring that trainers notes, session plans, visual aids and handouts are up to date. 3. Work with your Zonal