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  • in investigations relating to cash transactions/services Describe the bank’s various distribution channels to new and existing customers and recommend alternative Citibanking access points when appropriate Assist in the processing of check/cash deposits in the 24 hours banking area Collect MIS for the department

  • to select ratio. * Be hands on in above activities and contribute significantly to the total closures. * Should have excellent network in the industry and should be able to source profiles from non-conventional channels of recruitment. * Keep the team motivated for superior results. * Experience

  • to include all channels - SMS /OBD / tele clling / Chordiant - Chordiant - MD & SD - Definition of campaign logic on CMD - Execution and analyzing of campaigns run through sms, OBD, TC - Ensuring smooth transition of campaigns from current process on Chordiant - Definition of campaign logic on SD

  • and approaches them as service enhancements, makes appropriate referrals to the Personal Bankers, Relationship Managers etc. Pays close attention to queue time and describes the various distribution channels to new and existing customers, recommending alternative Citibanking access points when appropriate ...

  • collateral and legal documentation that will be in compliance to local, regional and global standards which includes digital and paper collaterals that may be channel, campaign or event specific; this includes the creation and/or adaptation of Facility Letters and T&Cs and factsheets/checklists Responsible

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