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1868 jobs found for Skills Coach

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  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates Conducting classroom sessions on Pronunciation, Grammar & Soft Skills, Must have classroom training experience Good

  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates Conducting classroom sessions on Pronunciation, Grammar & Soft Skills, Must have classroom training experience Good

  • the agents and to develop their communication styles & customer service skills (include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control) Work closely with the BU to improve the performance of the bottom quartile Excellent communication skill. Must have managed V&A or Soft skill training for MNC BPO/KPO/Captive ...

  • 1. Floor Support Call Monitoring & Feedback 2. Improve Customer Experience via regular Training and Coaching of Floor Agents 3. BQ Management 4. Reduction of Communication and Soft Skills related Customer Complaints/ Blogs 5. Conducting TNA/RCA, create and execute action plans; give inputs for NHT 1. Minimum 1 Year as a Voice Coach 2. Graduation or Equivalent 3. Should be from BPO Background Specialized ...

  • The Communication Coach is responsible for the soft skill and language review of inbound and/or outbound telephone, chat and email inquiries of Service Desk representatives to ensure right information is provided professionally, courteously and consistently in terms of Soft Skill

  • the agents and to develop their communication styles & customer service skills (include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control) Work closely with the BU to improve the performance of the bottom quartile

  • the agents and to develop their communication styles & customer service skills (include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control) *Work closely with the BU to improve the performance of the bottom quartile

  • skill. Must have BPO Expr. Open to work in rotational shift. Job location Malad. Industry BPO/ITES/CRM/Transcription functional Area ITES / BPO / KPO / Customer Service / Operations Job Role BD Mgr Keyword Html Javascript Xpath Web Technologies Web Analysis python Job Type Permanent

  • Record: Delivery to Agile to Devops coaching. Must be good in practice Development. Should be ok with 50% travel: Europe/US/Bangalore Required Skills Well equipped with DevOps tools and concepts not limited to: Continous integration (Jenkins, Bamboo, TeamCity, etc) Version Control Systems (Git ...

  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates from one bucket to another keeping business metrics in mind (NPS), Conducting classroom sessions on Pronunciation ...

  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates from one bucket to another keeping business metrics in mind (NPS), Conducting classroom sessions on Pronunciation ...

  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates from one bucket to another keeping business metrics in mind (NPS), Conducting classroom sessions on Pronunciation ...

  • Has excellent communication skills Has trained and coached on Customer Service, V&A, grammar, Pronunciation (should be able to explain examples of floor support and moving associates from one bucket to another keeping business metrics in mind (NPS), Conducting classroom sessions on Pronunciation ...

  • and language used is at acceptable standards. Remote (using verint) and side by side/live call monitoring to be conducted, providing detailed feedback to the advisor. Responsible to coach the agents and to develop their communication styles & customer service skills (include sentence construction, grammar, Must have minimum of 1 year of Voice and Accent/ soft skill training experience with MNC BPO / KPO on ...

  • Telesales staff Formulate business reviews, report on sales activity, business trends, sales challenges and recommending corrective actions when necessary Assist the training team with delivery and ongoing support of new training initiatives Coach Telesales staff on sales compliance findings

  • and changes through Good written and verbal communication skills in both technical and business domains Experience in a management/lead capacity Sharing knowledge and learning from others Adapting to change and working through ambiguity Strong facilitation and coaching skills

  • billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. The Corporate & Investment Banking division is looking for a Lean Agile Coach to work with application development teams and Technology

  • billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. The Corporate & Investment Banking division is looking for a Lean Agile Coach to work with application development teams and Technology

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